Jobs and Careers

Medical Receptionist - Primary Care

USAfull_timePosted 12 Jun 2026

About the role

<div class="content-intro">At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. </div>The Opportunity  The Medical Receptionist within our Primary Care Clinic in Portland, Maine is responsible for creating a welcoming home-like environment; an efficient check in and check out process; ensuring medical records are received, uploaded and extracted to individual patient charts; and any administrative support needed in the clinic. The Medical Receptionist must be eager to learn, a self-starter, engaging with patients, staff and vendors. The clinic is fast paced and ever changing. A willingness to be flexible, to present solutions instead of problems, to engage in discussion vs avoidance, to jump in and help wherever needed, to embrace the model and vision, and to have a sense of humor! Your Impact   Customer Service/Value Based Care <ul> <li>Creates a warm and welcoming experience for patients. Establishes professional relationships with patients and staff.</li> <li>Implements check in process including an introduction to value based care and shared responsibility.</li> <li>Leads as the introductory face of value based care.  Is able to articulate the program’s goals and visions.</li> <li>Conducts periodic patient satisfaction survey calls.</li> <li>Seeks answers and is resourceful in finding solutions.</li> <li>Provides primary phone support for the clinic.  Answering in bound calls, scheduling appointments, returning calls.   </li>