Product Manager, Membership

Why Dorsia
At Dorsia, we believe exceptional experiences shouldn’t be impossible to access. We’re building a next-generation hospitality platform that gives members access to hard-to-book reservations at the most in-demand restaurants, backed by a team that thrives at the intersection of culture, product, and hospitality.

About the Role
Dorsia is redefining the way the world dines—and we’re looking for an experienced and strategic Product Manager to lead the evolution of our paid membership experiences. This is a rare opportunity to drive high-impact initiatives at the intersection of hospitality, technology, and culture.

As a Product Manager, you’ll own our paid membership platform's product vision and roadmap. You’ll collaborate cross-functionally with engineering, design, marketing, data, and operations teams to deliver compelling features and experiences that attract, activate, and retain members. Your mission: make Dorsia membership an indispensable part of our users’ lives.

We’re looking for someone with a sharp product sense, a user-first mindset, and deep experience managing products in high-growth or subscription-based businesses. You should thrive in a fast-paced, high-ownership environment where no two days look the same.

What You’ll Do

Product Leadership & Strategy

• Own the end-to-end product strategy and roadmap for paid memberships
• Define product vision, KPIs, and success metrics aligned with business growth and retention targets.
• Launch and optimize features that elevate perceived member value—from onboarding and activation to engagement and renewal.
• Work with a cross functional team to execute roadmap items with precision, speed, and quality.
  
  

Growth & Retention

• Identify and execute high-leverage opportunities to drive membership conversion, upgrades, and lifetime value.
• Partner with design and marketing on value communication, pricing, benefit visibility, and lifecycle experiences.
• Drive experimentation (A/B tests, growth loops) to validate new ideas and continuously improve outcomes.

Customer & Market Insight

• Immerse yourself in member needs, sentiment, and behavior using data, qualitative research, and competitive intelligence.
• Translate member insights into features and experiences that differentiate Dorsia and foster long-term loyalty.

Cross-Functional Excellence

• Be the connective tissue between Membership, Engineering, Marketing, Data, and Operations.
• Own cross-team coordination, internal enablement, and launch readiness.
• Ensure scalable tooling, documentation, and internal training to support product rollout and growth.

Data-Driven Decision Making

• Partner closely with analytics to identify trends, surface opportunities, and track the impact of your work.
• Use tools like SQL, Mixpanel, and Looker to generate insights independently.
• Bring a strong hypothesis-driven mindset to every product decision.

Our Tech Stack

• Frontend: React Native (App), Next.js (Web), Vue.js (Internal)
• Backend: MySQL, PHP (Laravel), LEMP/LAMP
• Data: Redshift, Looker, Mixpanel, Segment

What We’re Looking For

Experience

• 5+ years in product management roles, with a proven track record of owning core product surfaces end-to-end.
• Deep experience in subscription, membership, or consumer SaaS products.
• Experience leading 0→1 launches and iterating on mature product surfaces.

Skills

• Fluency in modern software development processes and comfort working with cross-functional teams and stakeholders.
• Advanced analytical skills: ability to query, model, and interpret data using SQL and behavioral analytics tools.
• Excellent communication and storytelling skills—able to build alignment and inspire action.
• Strong product intuition backed by user research and experimentation.

Compensations: 
Compensation: $100,000–$200,000, commensurate with experience

Location: Onsite, NYC 

 

Compensation: 

New York Pay Range$100,000—$200,000 USD

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and mem