Scientist/Sr/Principal (Business & Operations Support) Job

Primary location: Lancaster, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: 11%-25% 
Non-compete: No 

The estimated base salary range for this role is $100,000 to $132,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 

 

What You’ll Be Doing

 

• Provide technical support to manufacturing sites, including troubleshooting, test design, data analysis, and implementation of corrective actions
• Partner with plant teams to plan and execute productivity and process improvement initiatives
• Lead projects focused on:
• Cost reduction
• Raw material optimization
• New product development
• Quality improvements across single or multiple sites
• Collaborate with Sales and Marketing to identify and implement proactive quality improvement opportunities
• Identify and integrate opportunities across quality, productivity, innovation, and new product development
• Develop and implement leading indicators and metrics to proactively prevent issues
• Participate in Lean manufacturing initiatives and continuous improvement efforts
• Share best practices and key learnings across the manufacturing network
• Conduct training and provide technical guidance to Process Engineers

 

What Will Make You Successful

 

• Strong ability to apply technical expertise in a manufacturing environment to solve complex problems
• Proven experience supporting or leading process improvement and productivity initiatives
• Ability to analyze data, identify root causes, and implement sustainable solutions
• Strong communication skills with the ability to influence from the shop floor to executive leadership
• Self-starter mindset with strong analytical and problem-solving capabilities
• Ability to manage multiple priorities in a fast-paced, multi-site environment
• Collaborative approach with cross-functional teams including operations, sales, and marketing
• Commitment to continuous improvement, safety, and operational excellence

 

What Makes You Stand Out

 

• Experience in:
• Mineral fiber ceilings
• Paper manufacturing
• Coatings or related industries
• Background in wet felt manufacturing operations
• Experience with quality systems and driving quality improvements across operations
• Demonstrated success leading cross-site or network-level improvement initiatives
• Strong experience developing proactive metrics and leading indicators
• Experience training, mentoring, or developing engineering talent
• Lean Manufacturing experience and ability to drive cultural adoption

 

Qualifications

 

• Bachelor’s degree in:
• Chemical Engineering
• Chemistry
• Material Science
• Physics
• Or related technical discipline
• 4+ years of relevant experience in:
• Process engineering
• Operations leadership
• Corporate technical support
• Experience working in a manufacturing environment with a focus on productivity and process improvement
• Ability to translate technical knowledge into practical manufacturing solutions
• Strong written and verbal communication skills
• Proven analytical and problem-solving abilities
• Willingness and ability to travel up to 35% to support manufacturing sites, including:
• Lancaster, PA
• Macon, GA
• Hilliard, OH
• Pensacola, FL

 

Why should you join Armstrong World Industries?

 

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