Technology Analyst Program - Data Center Coordinator

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technology Analyst Program - Data Center Coordinator

Technology Analyst Program – Data Center Coordinator

The Fiserv Technology Analyst Program is an early career development program where candidates experience two structured assignments within one specific track over a 2-2.5-year period. Each assignment will build on the other and provide a breadth of experience within Fintech. The program offers extensive training, mentoring, on-the-job learning, and exposure to senior leadership, positioning you for advancement within Fiserv upon completing the program.

What does a successful Data Center Coordinator Analyst do?

We are looking for a proactive analyst to join our team! The Data Center Coordinator will manage and track work across approximately 75 corporate office and non-data center locations. This role involves creating and maintaining request queues in Service Now, coordinating with third-party providers, and ensuring all service level agreements (SLAs) and access criteria are met.

You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).

What you will do:

• Manage and track critical work functions across 150 non-data center locations.
• Schedule, facilitate, and execute full IT room inventories, uploading data into service management systems for tracking and planning.
• Review and standardize access controls for all in-scope locations, acting as a conduit to JSOC and approving authority for access requests.
• Track vendor payments and account/maintain required funding levels for account balances.
• Create and maintain requests within the Service Now platform.    

What you will need to have:

• Recent graduate of a bachelor's degree program with a Technology major.
• 3.0+ GPA. 
• 0-2 years of professional work experience. 
• Availability to respond to emergencies and critical incidents at any time.

What would be great to have:

• Excellent written and verbal communication.
• Detail oriented. Excellent organization skills.
• Experience with Service Now, service management experience, and IT infrastructure specific to end user computing.
• Experience in Excel and PowerPoint and have a technical aptitude to learn new applications quickly.

Please Note: Our Technology Analyst Program interview process begins in January for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align

#FSAP

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity,