Manager, Product Management - Card Core Team

Manager, Product Management - Card Core Team

Manager, Product Management (PXDP50)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Card Core team is leading a critical initiative for one of the company's largest and most critical acquisitions. This role offers a unique opportunity to drive cross-functional initiatives with significant business and customer impact, focusing on customer and account data conversion for the Card Recoveries strategy. Another key aspect of this role will involve developing automated and AI-powered solutions to enhance the speed, accuracy, and efficiency of data migration. In the long term, these solutions will be instrumental in the convergence strategy of our most fundamental Card SOR platforms.

Key Responsibilities

• Stakeholder Management: Partner with a cross-functional team of Business, Operations, and Platform stakeholders, to align on business goals, scope, and delivery timelines

• Requirement Definition: Work with Business teams to meticulously define technical requirements, upholding a high standard for the "definition of done" 

• Tech Delivery: Collaborate closely with Engineering partners to drive the full development lifecycle, from requirement definition to launch, ensuring high-quality delivery of both BAU and new functionalities 

• Problem Solving: Exercise critical thinking and curiosity in daily problem-solving. Know when to challenge assumptions, and employ sound judgment for escalations and decisions

• Executive Communication: Create high-quality presentations that translate complex technical progress into clear, compelling updates for executive audiences. Build the presentation, articulate the value, and gain stakeholder buy-in for your vision

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these location