Lead Photo Assistant

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Photography Lead, you will help ensure products are being photographed according to TRR standards and in a timely manner. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

What You Get To Do Every Day

• Help oversee up to 10 employees on the Photography team to coach them to meet units per hour (UPH) standards week over week
• Train new employees to meet UPH standards, planning, assigning and directing work, evaluating performance, coaching and developing employees, and problem-solving
• Answer daily questions regarding studio policies, up-to-date style guidelines, category UPHs, Expediting standard operating procedures (SOPs’) and training SOPs 
• Assist in the setup of the studio when needed which may include lights, cameras, lens or any other equipment that helps the studio run
• Assist with photography production as needed
• Assisting with various tasks to help the studio run effectively and efficiently while maintaining TRR standards

** This role is performed in a studio with flashing lights of varying frequency and intensity and requires the use of multiple screens (camera, laptop, monitors, etc.) and may be triggering for those with photosensitivity. Additional information is available upon request.

What You Bring To The Role

Minimum Requirements:

• Minimum 1 year of experience working in ecommerce warehouse or production setting, achieving hourly quotas
• Strong leadership aptitude and a desire to grow into a management role 
• Ability to work well independently, but lead by example in a team environment
• Outstanding oral and verbal communication; comfortability with cross functional communication
• Positive and encouraging demeanor with ability to motivate others
• Ability to read and understand KPIs and Looker reports
• Internal candidates must have positive KPI’s and productivity metrics

Preferred Requirements:

• Proficiency with Mac OS, Google Suite, Cameras, and Capture One Pro Software
• Experience photographing multiple product categories with strong units per hour (UPH) results and styling percentages month over month
• Leadership experience

Compensation|Benefits|Perks

• Hourly base pay + incentive pay based on performance/ quota targets achieved
• Group Health Insurance- Medical, Vision, Dental 
• Employee Stock Purchase Plan 
• 401K (with company matching up to $1K)
• 18 PTO days (accrued with tenure) and 9 paid company holidays 
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $18.00 - $21.83. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8505 #LI-TJ10 #LI-Onsite

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art an