Business Solutions Analyst

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Business Solutions Analyst will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV marketing and content operations landscape, with a strong focus on Digital Asset Management (DAM) and key Marketing Technology capabilities. 

The Business Solutions Analyst will partner with business stakeholders to translate operational, and marketing needs into clear requirements, ensuring that delivered solutions align with enterprise standards and studio priorities. 

RESPONSIBILITIES

• Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories 
• Support DAM systems and projects, including metadata, asset ingestion, versioning, permissions, taxonomy, and search improvements 
• Conduct business analysis to identify opportunities for optimization across asset management systems and marketing technologies 
• Develop documentation, training materials, and reference guides to support user adoption 
• Perform testing and validation for new enhancements, integrations, and system upgrades 
• Contribute to dashboard development in partnership with BI and analytics resources 
• Support issue triage and coordinate resolutions with internal teams and external vendors 
• Assist with project planning and track milestones, risks, and dependencies across assigned initiatives 

Qualifications

REQUIREMENTS

• Bachelor’s degree in Marketing Technology, Information Systems, Business Analytics, Computer Science, or related field (or equivalent experience) 
• 3+ years of experience in business analysis, marketing technology, data analytics, or digital marketing operations 
• Experience gathering and documenting business requirements, user stories, and functional specifications 
• Strong understanding of marketing processes, including campaign planning, trafficking, audience segmentation, and performance measurement 
• Experience analyzing and validating marketing, audience, or digital performance datasets 
• Experience supporting DAM system, including metadata standards, search optimization, asset hierarchies, and rights/permissions 
• Experience with Salesforce or other enterprise CRM/MarTech platforms 
• Experience with Airtable, including base design, data modeling, automation, and integrations 
• Strong analytical skills with the ability to interpret data, identify trends, and support insights generation 
• Proficiency in Excel and familiarity with SQL for basic queries and data validation 
• Experience working in cross-functional teams involving marketing partners, data engineers, and technology teams 
• Excellent communication skills, with the ability to translate complex technical concepts into clear language for business stakeholders 
• Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment 

PREFERRED QUALIFICATION