DIRECTOR, PRIVATE WEALTH CLIENT SERVICES

About Cresset

Cresset is an award-winning, independent, multi-family office, and private investment firm. Cresset's goal is to reinvent the way people experience wealth by providing access to the talent, ideas, and investment opportunities available to the largest single-family offices and endowments. We offer deeply personalized wealth management, investment advisory, and family office services through Cresset Asset Management, an SEC-registered investment advisor that has surpassed $50 billion in assets under management.  The firm is widely recognized for its excellence and is frequently ranked as a Barron’s and Forbes top RIA firm.

Cresset is seeking a Director, Private Wealth Client Services with 10+ years of experience managing the administrative and private banking needs for high-net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience.

Primary Responsibilities:

• Serve as a primary lead for client onboarding, investment implementation, and private banking services
• Create and implement a customized onboarding experience for high-net worth clients
• Initiate account opening for complex entities
• Transfer and reconcile assets from contra firms
• Implement new investment strategies and hire managers as directed by Investment Committee
• Process client subscription and redemption of alternative investments documents
• Develop detailed asset reconciliation and portfolio activity reports
• Operate on multi-custodial platforms
• Attend and actively participate in quarterly client portfolio review meetings
• Monitor quarterly client fee schedules
• Serve as a liaison between Cresset and client CPA’s and attorneys
• Manage tax document facilitation with client CPA’s
• Assist internal Planning, Trading, Tax, and Reporting Departments with client related matters
• Identify new technology and opportunities to enhance client experience and promote internal scalability

Qualifications and Characteristics:

• Bachelor’s degree in Business, Finance, or a related field
• 10 plus years’ financial services experience working with ultra-high net worth clients
• Knowledge of Fidelity and Schwab custodial platforms a plus
• Operate in a dynamic and fast-paced environment is essential