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Facilities Management Group Manager, Senior Vice President

Citi
Jacksonville, United Statesfull_timeVerifiedPosted 14 Jul 2026
💰 $202,440/yr($134,960/yr$202,440/yr)

About the role

We are seeking a highly skilled and forward-thinking Facilities Management Group Manager to lead the operational excellence of our corporate real estate portfolio. This role is pivotal in creating a seamless, high-performing workplace that supports both our people and our business priorities.

As a strategic leader, you will oversee end-to-end facilities operations, influence critical business decisions, manage the financials, and drive innovation across asset management, sustainability, vendor partnerships, and risk management. You will also serve as a key connector across stakeholders, ensuring alignment, responsiveness, and an elevated workplace experience.

Lead & Operate

  • Own and oversee day-to-day operations across all corporate facilities, ensuring best-in-class service delivery and workplace experience
  • Be on call 24/7 for facilities management–related issues, providing leadership during critical situations
  • Lead outsourced teams and vendor partners, driving accountability, performance, and continuous improvement
  • Serve as a trusted escalation point for complex or high-impact facilities issues

Relationship Management

  • Build and maintain strong, trusted relationships with Site Heads, Business Leads, and key stakeholders
  • Act as the primary point of contact for resolving workplace challenges, including facilities issues and space-related matters
  • Partner closely with business leaders to anticipate needs, provide proactive solutions, drive change management, and enhance the overall workplace experience
  • Facilitate clear communication between facilities, leadership, and support teams to ensure alignment and rapid issue resolution
  • Drive a customer-centric approach, ensuring stakeholder satisfaction and responsiveness across all sites

Drive Strategy & Performance

  • Define and execute the Asset Management strategy in alignment with business goals
  • Own full P&L and financial responsibility, including budgeting, forecasting, and cost optimization initiatives
  • Monitor utilities consumption and implement innovative, data-driven cost reduction and energy efficiency programs
  • Prepare expenditure requests for infrastructure and strategy initiatives and provide system approvals for expenses

Champion Sustainability

  • Lead and advance sustainability initiatives across the portfolio
  • Promote energy awareness and embed environmentally responsible practices into daily operations
  • Support enterprise ESG goals through measurable and impactful outcomes

Optimize Space & Experience

  • Oversee occupancy planning, space optimization, and utilization strategies
  • Conduct required site inspections (travel required) and Quality Building Operating Reviews (QBORs)
  • Continuously adapt the workplace to meet evolving workforce needs and business priorities

Ensure Compliance & Risk Management

  • Ensure compliance with internal policies (training, records management, information security), health & safety standards, and local regulations
  • Manage permits, licenses, regulatory requirements, insurance reporting, and other reporting requirements for maintenance
  • Manage state and local incentives where applicable
  • Lead risk mitigation, business continuity planning, and disaster recovery efforts
  • Maintain a strong preventive maintenance program to maximize asset reliability
  • Partner with FM teams on hurricane preparedness, recovery, and broader environmental risk planning

Manage Vendors & Partnerships

  • Lead strategic vendor management, including outsourced service providers
  • Negotiate and oversee contracts across maintenance, infrastructure, and building systems
  • Drive service excellence, innovation, and value creation across all vendor partnerships

Skills and requirements

  • Bachelor’s degree required; preferred fields include Accounting, Finance, Engineering, Real Estate, or Project Management
  • 6–10+ years of progressive experience in asset management, corporate real estate, or property management, ideally within the financial services industry or similarly complex environments
  • Proven ability to thrive in a fast-paced, high-profile, and evolving corporate and real estate environment
  • Demonstrated leadership capability with experience managing cross-functional teams, vendors, and external partners
  • Strong collaboration skills with the ability to influence and build relationships across business leaders, internal partners, landlords, brokers, and third-party providers
  • Excellent communication skills with the ability to clearly and concisely present complex information to all levels of managem

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Company

Citi

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