Vice President, Product Owner - Offers Platform

Chase Media Solution is dedicated to driving measurable outcomes for brands and delivering real benefits to our customers. Our ad solutions leverage our strong merchant relationships, our 65 million customer base, and industry-leading customer insights to find, attract, and engage intended audiences throughout their shopping journeys. Our goal is to be the first place consumers visit in their shopping journey, where they browse and ultimately make a purchase because of Chase’s unparalleled recommendations, relevant content, ease of use, and best-in-market offers.

As a Vice President, Product Owner within Chase Media Solution, you will be instrumental in designing and developing the next generation of our offers/ad platform. This role offers the opportunity to provide value to our customers beyond the core financial product features. You will be responsible for shaping product strategy, developing market-leading product innovations, and understanding the current and future needs of the advertising market. Your role will also involve translating these needs into feature requirements and managing effectively within a matrixed organization.

Job Responsibilities:

• Combine vision, creativity, and deep domain expertise to transform digital advertising with ground-breaking product innovation.
• Build, integrate, and enhance the offers platform roadmap and prioritization.
• Lead discovery on new concepts, including determining and refining business value, customer value, and tech feasibility for batch platform.
• Create and champion new ideas and use cases, intaking feedback from internal stakeholders, user research, and analyzing the competitive landscape.
• Create epics and user stories in JIRA backlog, as well as identify and engage cross-impacted teams to prioritize work.
• Refine and prioritize stories, as well as drive sprint planning and execution (along with other scrum cadences and events) for technology development teams.
• Monitor development of product (escalating issues and removing blockers) and pre-production testing, as well as conduct demos.
• Establish plan for roll-out / release of new features and functionality.
• Define, measure, and report on product analytics, performance, and success.
• Build and manage relationships across several stakeholders, including our team (product-design-technology), digital products, all other lines of business.
• Work with operations and servicing partners to align roadmaps.

 

Required Qualifications, capabilities and skills:

• 5+ years of experience in product development, technology, or consulting with exposure to rigorous and large-scale program and product management.
• Experience in Agile approach to development and delivery.
• Experience working with system architecture, data frameworks, batch processing, and event-driven/restful APIs.
• Understanding of the advertising ecosystem, including technical capabilities and data management required for the digital advertising business, and an informed point of view on the industry’s direction and needs.
• Ability to identify and address program execution needs in a fast-paced environment
• Ability to partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirements.
• Understands modern Artificial Intelligence, Machine Learning, and Business Intelligence platforms and capabilities including how to leverage multiple back-end technologies to deliver a cohesive, comprehensive, and dynamic User Interface.
• Solid organizational and project management skills, including strong follow-through skills and the ability to manage and prioritize multiple projects, deadlines, and workstreams.
• Experience developing roadmaps and immersive experiences to drive customer engagement and acquisition; must be user experience-obsessed.
• Great at balancing strategic & creative thinking and tangible execution.

 

Preferred qualifications, capabilities and skills:

• Digital advertising experience, target marketing preferred.
• Previous exposure to agile practices and ability to adapt agile tools is a plus.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in elig