Senior Staff Financial Operations Program Owner

Job Title: Senior Staff Financial Operations Program Owner

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

 

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

 

 

Note: This is a hybrid role based out of our office in Hammond, LA, requiring 3 days a week of in office reporting.  Those outside the area would be required to relocate to the area.  Relocation assistance is not available for this posting. 

 

 

Job Summary/Purpose

The Finance Operations Program Owner is a recognized subject matter expert and strategic advisor responsible for the end-to-end management and continuous optimization of the assigned organizational program. This position drives transformative solutions to significantly improve program performance, user experience, and business impact. The Program Owner serves as a trusted partner to executive leadership, shaping organizational strategy and decision-making related to the supplemental labor program. The Program Owner will be responsible for defining and delivering the strategic vision, objectives, and desired outcomes for the program, with a focus on driving transformational improvements that maximize the expected benefits

                                                                                                                                                   

Job Duties/Responsibilities

1.      Owns and interprets the program's policies, contracts, and administrative procedures, ensuring alignment with organizational goals, compliance requirements, and industry best practices. This includes:

•                    Providing oversight and ownership of the policies, procedures, and guidelines that support the program, including conducting annual reviews and updates.

•                    Performing compliance audits, governance activities, policy interpretation, guidance, and authorization of any exceptions.

•                    Serving as the contract manager for external vendors, overseeing a healthy, mutually beneficial relationship.

•                    Managing the vendor relationships and service-level agreements for the program's technology solutions, ensuring optimal performance and value.

 

2.      Collaborates extensively with stakeholders across Ethics and Compliance, Supply Chain, Accounting, Treasury, Legal, HR, and functional business leaders to optimize program performance and address user needs. This includes:

•                    Leveraging data-driven insights to develop and recommend strategic initiatives, process enhancements, and policy changes that drive efficiency, cost savings, and user satisfaction.

•                    Monitoring industry benchmarks, market data, and emerging trends to contextualize program performance and inform forward-looking strategies.

•                    Collaborating with stakeholders to ensure program data and analytics are aligned with business objectives and decision-making needs.

•                    Establishing key performance indicators and targets to measure the success and continuous improvement of the program.

•                    Regularly reviewing and refining program data collection, analysis, and reporting processes to enhance the quality and actionability of insights.

 

3.      Oversees the program's applications and tools:

•                    Supports the ongoing management of the core applications and tools used to administer the supplemental labor program.

•                    Serves as the subject matter expert on the functionality, capabilities, and integration of the program's technology ecosystem.

•                    Collaborates with IT, procurement, and vendor partners to ensure the applications and tools are configured, integrated, and maintained to meet the program's evolving needs.

•                    Monitors the performance, security, and compliance of the program applications, implementing enhancements and