Retail Specialist

Retail Specialist - The Salvation Army Adult Rehabilitation Centers Command

Hoffman Estates, IL

Full Time, 36.25 Hours/Week

After 90 days, 1 day remote/week or 4 day work week

Pay Rate: $82,000-$85,000/Year

 

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

 

The Retail Specialist is responsible for the overall development, management, operation and maintenance of the ARC Family Thrift Stores with a focus on creating net revenues in order to provide resources for the ARC Program. 

 

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned.   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

 

Personnel and Staffing

• Support field with materials for recruiting and training adequate staff for each thrift store in accordance with the ARC and TSA policies.
• Support field with annual staffing and payroll budget worksheets for the ARC budget purposes and follow up throughout the year to ensure compliance.

Thrift Store Operations

• Ensure that each thrift store operates per ARCC standards, and in a manner to be as financially successful as possible.
• Support/train with efficient backroom processing in each designated store as needed.
• Support/monitor key items such as price per item and cost per item and follow up with any irregularities.
• Support field with the process of daily store reports, safety reports, time keeping, daily deposits, etc.

Store Design

• Participate in potential new store site visits and existing store evaluations as requested.
• Inspect new stores or evaluate space usage in existing stores and devise floor plan.
• Assist in preparing list of required fixtures for floor plan, and locate, research, and compare vendors.
• Negotiate proposals for fixtures with selected suppliers and submit proposals to ARCC Property Department.
• Manage and coordinate delivery and installation of fixtures.

Marketing

• Ensure participation in Command or ARC planned marketing events, sales, etc. 
• Support the Center with any marketing needs to ensure the best use of advertising dollars.

Store Property

• Support field with analyzing current results and forecast future results in leased stores to help determine the propriety of renewing leases when they expire.
• Support field with proper store inspections to ensure all deficiencies are brought up to standard in a timely fashion.  This should include windows, lights, interior and exterior paint, signage, doors, fixtures, bathrooms, floorings backrooms, landscaping, and a properly filled sales floor.
• Support field with thrift store equipment regularly to ensure it is operating properly.  This includes POS systems, telephones, alarms, timeclock, etc.

 Budgets and Analytics

• Support ARC Centers to establish an annual budget for thrift stores.  This should include monthly sales, rents, payroll, utilities, supplies, and any other appropriate cost.
• Provide analysis of monthly store reports and review these with Center’s retail team along with suggestions for improvements.

Other duties as assigned.

 

Minimum Qualifications:

• The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position. 

Education:

• A bachelor’s degree in busines