Senior Staff Business Operations Lead, Technology

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

Business Operations enables our groups and businesses to scale faster and operate more efficiently. SoFi is looking for a data-driven, strategic thinker to join our Technology Business Operations team which supports the engineering product development and IT groups. This role will require close collaboration with the CTO staff and business unit stakeholders. You'll have the opportunity to demonstrate a wide range of skills, including strategy development, analysis, financial modeling, problem-solving, program leadership, cross-functional project management, and more.

What you’ll do:

• Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones
• Partner with the rest of the group to drive continuous improvement of the Technology operating rhythms and processes
• Support CTO Leads on key business management deliverables including but not limited to budgeting, people strategy and executive presentations
• Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company wide standard process such as annual, quarterly planning and board deck preparation
• Support company and Technology level culture initiatives

 

What you’ll need:

• 8+ years of business administration / operations or program management
• Passion to learn, responsibly grow our business, and support our mission of helping members get their money right 
• Clear communicator with excellent verbal and written communication skills
• Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
• Tell a compelling story – use data to drive strategy, execution, and optimization 
• Track record of performance in a high growth, dynamic environment 
• Bias toward action, strong analytical skills, and solid business judgment 
• Eagerness to roll up your sleeves to get things done (even the unglamorous things) 
• Inquisitive nature, attention to detail, diligence and a good attitude
• Strong analytical and organizational skills

Nice to have:

• Jira and / or Confluence expertise *
• Experience in FinTech
• Experience in investment banking and / or business operations

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As pa