Assistant Director, Campus Technology

Position Title

Assistant Director, Campus Technology

Employee Type

Regular

Office/Department

Public Safety

Work Environment

Loyola University Maryland Main Campus

Job Type

Full time

Benefits at Loyola

https://www.loyola.edu/department/hr/benefits/

Compensation Range

$74,560.00 - $93,200.00

Anticipated Start Date

05/15/2025

If Temporary or Visiting, Estimated End Date

Position Duties

Reporting to the Director of Public Safety, this role manages all public safety technology systems, including, but not limited to, access control, communications equipment, camera systems, and alarm systems. Supporting the departmental leadership team, the Assistant Director engages with leadership across campus to assist in identifying public safety technology solutions that best align with their departmental safety and security goals. The position is responsible for training personnel in Public Safety, Student Development, Athletics, Event Services, and other departments as needed, on the effective use of public safety technology relevant to their roles. This role is responsible for coordinating the department's strategic planning efforts as it relates to technology solutions. This position manages the installation, configuration, maintenance, and documentation for optimizing the software and hardware for security systems and services.

Essential Functions

Training: - In coordination with the director and technology services staff, manage budget for department technology solutions--operating and capital budgets. Manage replacement cycles and budget planning for new initiatives or expansion of current systems. - Provide 24x7x365 on-call technical support. - Perform periodic security audits. Work with the director, departmental leadership, risk management and other university colleagues as needed to develop policies and procedures to support public safety technology operations. - Provide ideas and insight on improvements and cost saving measures within the department. - Coordinate technology needs and related training for new employees with the public safety department. - Train department personnel to use technology relevant to their positions effectively. - Work with supervisors to ensure personnel have the technology and training on the technology that they need to be successful in their positions. - Ensure sufficient redundency in public safety technology solutions--both from a technical and training perspective. - Coordinate any outside training needs for the department, including fire alarm/fire safety systems and third party contracts with vendors.

Manage Departmental Contracts and Vendor Relationships: - Monitor and address security vendor issues and service requirements including access control and camera systems. - Monitor and address communications vendor issues and service requirements related to all radio network communications equipment including base operations and its integration points with Baltimore City Police and Fire; and the Distributed Antenna Systems (DAS) in campus buildings for fire, radios, and cell phone systems. - Manage work of outside vendors in the implementation, operation, and maintenance of all technology deployments. Plan and coordinate the work with user departments, technology services, events, project management, facilities and other operational areas. - Stay current with new technology trends in the industry. Explore, manage, and advance technologies that support the security and safety needs of the campus community. Work with outside vendors and technology services to investigate, plan, and execute technical projects. - Management of campus-wide safety and security technology includes coordination with the director, departmental leadership team, technology services, and other users of campus safety and security technology in managing data storage needs, replacement cycles, and implementation/support for new technologies. - Coordinate the installation and maintenance of emergency and technology equipment for department vehicles.

Investigative Support for the Department: - Maintain a working knowledge of law enforcement encompassing the skills, understanding, and awareness necessary for effective policing, including legal procedures, crime prevention, community relations, and ethical conduct. - Collect, review and supply camera footage, still photographs and ID card swipe history reports to leadership, law enforcement, and state’s attorneys. - Oversee the maintenance of the operation, data storage, and retrieval for the audio recorder that logs the audio of all telephone and radio communications. -