Control Lead - Banking

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and Its People

The Control Lead – Banking strengthens Live Oak’s financial control environment by embedding SOX and internal control excellence directly within Banking-related processes. This role ensures alignment between business operations and the SOX compliance framework, fostering accountability, consistency, and collaboration across the enterprise. By partnering closely with key business and finance leaders, the Control Lead supports Live Oak’s commitment to accurate financial reporting, operational integrity, and a culture of strong risk management.

This position may be based on-site or remote. For remote employees, periodic travel to Live Oak offices may be required for walkthroughs, audits, training, and collaboration sessions.

What You’ll Do at Live Oak

• Partner with business unit leaders and control owners to ensure key controls are designed effectively, documented accurately, and updated for process/system changes utilizing the RCSA process

• Coordinate SOX walkthroughs and maintain updated narratives, flowcharts, and risk/control matrices for Deposit, Electronic Funds Transfer processes and sub- processes (including merchant services, cards, etc)

• Monitor control performance within the business, ensuring timely evidence collection and readiness for external/internal auditor reviews

• Track and support remediation efforts for deficiencies, including root cause analysis, documentation of corrective actions, and status reporting

• Perform control monitoring activity on implementation of Merchant Services product and play lead risk assessment role in new product proposals

• Prepare periodic updates for the Head of SOX on control issues, remediation progress, and emerging risks

• Train and coach process/control owners on SOX responsibilities, documentation standards, and evidence expectations

• Liaise with external and internal auditors during walkthroughs and testing by facilitating requests, gathering documentation, and clarifying process questions

• Work closely with control owners to act as the lead for identification and reporting new self-identified control issues

• Identify opportunities to streamline controls and improve efficiency within the business line’s SOX processes

• Act as the “SOX Champion”, reinforcing compliance culture and ownership of control execution

• Assist in performing monitoring activities

Additional Areas of Impact:

• Risk Management & Controls Culture: Act as a risk champion within assigned functions, supporting risk control self assessment process and risk metric reporting while helping the business evaluate operational, compliance, and reputational risks beyond SOX

• Process Improvement: Identify inefficiencies in workflows, partner with Operations Excellence or Process Improvement teams, and promote automation opportunities. Including working closely with technology department

• Audit & Regulatory Exam Readiness: Coordinate internal audit and regulatory exam requests (FDIC, SEC, State Regulators, etc.) to ensure readiness and reduce business disruption

• Project & Change Management: Participate in new product launches or system implementations to assess control impacts and ensure SOX implications are addressed proactively

• Coordination Across Lines of Defense: Act as a bridge between the first, second, and third lines of defense, translating control requirements