Food & Beverage General Manager
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Base Lodge F&B Manager position requires a hard-working, dedicated, and enthusiastic individual to oversee the operations of multiple different resort F&B outlets including; full service, quick service, bars, banquets and events. This is a fast-paced environment that requires exceptional interpersonal skills, as well as someone who is able to maintain composure in stressful situations. They will be responsible for building great guest experiences with the resort and ensuring the success of the business by providing high-quality food and service that draws in new guests and retains current guests. As the manager, you will be required to oversee and coach all employees regarding conduct, professionalism, job requirements by following our Leadership Competencies and Core Values (Connect, Develop, Drive, Out-Front, Passion, Re-Imagine and Elevate). The typical workday for a manager in the food and beverage industry can range anywhere from early in the morning to past midnight, as needed.
Job Responsibilities Include (but not limited to):
• The Food & Beverage Manager is responsible for overseeing the training and supervision of all staff including the warehouse, shipping and receiving teams along with all FOH and BOH employees
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Daily pre-shift meetings with all staff, along with one on one meetings with the F&B Director, Asst. Managers and Team Leads
• Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence
• Works on the floor in the restaurant/outlet, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products, payroll, inventory and keeping daily manager logs
• Understand completely and stay current with all policies, procedures, standards, specifications, guidelines and training programs in the F&B Tool Kit
• Should have the ability to work within all restaurant/outlet environments (FOH/BOH), and have a proven ability to supervise, communicate, and work well with coworkers and service staff
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment
• Work closely with Vail Resorts F&B ‘Center of Expertise’ (COE) to deliver on menu implementation and execution including recipes, station guides and portion control
• Fill in where needed
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