Sales Operations Coordinator

Badger Meter - Where Every Drop Counts and So Do You
 

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.

Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.

When you join us, you'll find:

• Purpose-driven work that makes a real difference in communities around the globe.

• Career growth and development opportunities designed to help you achieve your potential.

• A supportive, inclusive culture where collaboration and creativity thrive.

Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute:
 

We are seeking a detail-oriented and proactive Sales Operations Coordinator to support our Sales Operations Department in managing customer communications, project documentation, and internal sales processes. This role is critical in ensuring smooth pre-sales and order management workflows, maintaining organized records, and facilitating timely communication between internal teams, external parties, and customers.

Job Duties:

• Customer & Contractor Communication

  • Manage incoming telephone calls to the Sales Department and respond to inquiries professionally.

  • Handle pre-sales correspondence, including follow-up communications to support customer engagement and sales readiness.

  • Develop and send basic parts quotes to customers and contractors, ensuring timely and clear communication.

  • Maintain organized records of customer interactions and quote activity to support sales tracking and operational efficiency.

• Project & Document Management

  • Initiate new project folders on the company’s fileserver for each new opportunity.

  • Order and/or download project plans and specs and share with internal teams.

  • Forward the civil drawings to the company’s Radio Department for radio studies and track status against quote due dates.

  • Maintain a distribution list for quote requests from contractors associated with each project during the estimating process.

• Sales Process Coordination

  • Send completed project quotes to contractors and prepare Sales Agreements via DocuSign, ensuring timely execution through diligent tracking.

  • Create and update sales opportunities in Salesforce CRM to maintain accurate pipeline visibility and support sales forecasting.

  • Initiate sales orders in ERP system upon receipt of purchase orders or agreements, ensuring data accuracy and alignment with approved quotes.

  • Distribute daily updates to stakeholders highlighting new and modified customer orders to maintain transparency and operational awareness.

Education and Experience:

• Associate degree in Business, Project Management, or a related field preferred

• 3+ years of experience in a related field desired

Qualifications:

• Proven experience in sales support, operations coordination, and administrative functions, with a solid understanding of sales workflows and quoting processes.

• Highly organized and adept at multitasking, with the ability to thrive both independently and collaboratively in fast-paced environments.

• Excellent written and verbal communication skills, ensuring clear and effective interactions across teams and stakeholders.

• Proficient in Microsoft Office Suite, with working knowledge of ERP systems and DocuSign.

• Strong organizational and time management skills.

• Effective written and verbal communication abilities.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); experience with project management tools a plus.

• Ability to work independently and as part of a team.

• Detail-oriented with a proactive approach to problem-solving.

Working Conditions:

• This role is an on-site position located in Melbourne, Florida

• Work is performe