Senior Manager, Professional Education

 Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

About the role: 
The Senior Professional Education Manager will assist in development of curriculum; and responsible for the coordination and implementation of training programs for the company’s products, therapies and services. This role will lead a Professional Education team and be directly involved with hiring, mentoring, coaching and retaining top training talent.
This responsibility will include educating and training physicians and health care professional staff on Intracept's therapies to support clinical studies and product commercialization. This position will also be responsible for educating, training and certifying field support through cross functional collaboration to deliver effective and measurable sales training programs that meet project timelines and exceed attendee expectations. 

 

Your responsibilities will include:

• Assist in the development and coordinate core content covering product knowledge, key clinical data and surgical techniques required to ensure physicians and medical support staff are fully knowledgeable on use of Intracept's therapies and products.
• Partner with Marketing, Reimbursement and other cross-functional groups to support the launch of new products and sales tools with comprehensive training materials.
• Assist the execution and delivery of procedural training to physicians and medical staff.
• Attend case coverage and technical support for sites requiring supplemental training or education.
• Interact in the field and evaluate need for new learning programs, educational materials and hands-on equipment/models to address unmet education needs for customers and employees; design and implement these programs.
• Assist to develop and coordinate core content covering product knowledge, key clinical data, surgical techniques, reimbursement, and relevant selling information to ensure sales representatives are fully knowledgeable on use of the Intracept Intraosseous Nerve Ablation System.
• Partner with Sales, Marketing, Reimbursement, Clinical and Regulatory to coordinate classes, make travel arrangements, identify and contact physician faculty and for all sales training events.
• Attend critical industry conferences to maintain clinical and competitive knowledge so sales training priorities are market relevant.
• Work/travel with field sales representatives in a training capacity with emphasis on developing core competencies of new hires.
• Partner with Sales to promote continued development of all existing employees and existing customers. Support office visits to engage APP and office staff in an effort to promote proper patient identification practices.
• Develop, support and evaluate physician customers for case independence.
• Work with Regional Managers to identify physicians who would benefit from advanced trainings.
• Mentor and provide evaluations of field trainers.
• Be an effective member of the Intracept Training & Education team and play a key role in delivering excellence in training.
• Ensure compliance with the quality policy and on label promotion.
• Able to travel up to 50% – primarily flying. Travel duration is up to a week at a time. 1-2 weekends (Fri./Sat.) per month.

 

Required qualifications:

• Bachelor’s degree in related field.
• Experience in minimally invasive spine procedures utilizing fluoroscopy, CT and MRI is essential.
• 5+ years of experience in an education or training role in medical device, pharma, or healthcare (can include field trainer experience).
• 5+ years of experience in medical device and/or healthcare (fluoroscopic guided spine procedures preferred).
• Valid driver’s license and car insurance.
• COVID vaccination card.
• Cross-functional team experience.
• Experience in spinal cadaveric training or simulation labs is essential.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Ability to visualize and translate 2-dimensional fluoroscopic images into anatomical 3-dimensional spaces.

Preferred qualifications:

• Has developed and led a team of people or comparable leadership experience
• Able to work in a high-paced, changing environment, and interface effectively with cross