Director Enterprise Data & Analytics - Acushnet Company

WE ARE A PRODUCT COMPANY.

WE ARE A PROCESS COMPANY.

ABOVE ALL, WE ARE A PEOPLE COMPANY.

The history of the Acushnet Company is tightly woven into the fabric of golf. From the start, we’ve been committed to enriching the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. We are more than a collection of leading golf brands and products. We are a team united in our passion for the game. We are bridge builders who embrace our responsibility to leave our brands, businesses, communities, and the game of golf in a better position than when we started.

Together we live by the credo, “Autograph your work with excellence.” We earn our position as unrivaled leaders in every category in which we compete, striving for excellence in all that we do – from the performance and consistency of our products to our engagement with golfers and trade partners, to our commitment to creating a workplace built on diversity, inclusion, belonging and respect.

Summary: The Director, Enterprise Data & Analytics will cultivate technology and digital innovation across a diverse and unrivaled collection of premium golf equipment, gear, and performance apparel brand. The role will have responsibility across global analytics and data strategy, models and enterprise services that support operational excellence, inform customer acquisition, life cycle management, product experiences and content offerings. The incumbent will architect and continuously strengthen on the selected enterprise platforms, supporting the company's end to end data and analytics requirements including finance, manufacturing, supply chain, marketing, and product content functions. In concert with a global ERP rollout, this role will refine a data plan designed to enable the seamless collection, aggregation, and synthesis of data to strengthen both automated and relationship-based insights and interactions.

Responsibilities:

• Lead the effort to assess current Financial, Supply Chain and Digital Marketing/eCommerce analytics, content analytics and product analytics groups. In partnership with Technology and Business Teams develop a new enterprise data strategy, including global platform architecture, enterprise services organization and direct guidance to the Acushnet brands including business requirements, algorithmic and data science strategy, self-service, and business unit resourcing requirements. Partner with key team members and cross-functional stakeholders to define/refine multi-year data plan to strengthen measurable competitive advantage utilizing Data and Analytics.
• Partner closely with the centralized technology/digital and product teams, as well as brand marketing and content organizations to enhance a central hub where the business can leverage rich data assets across all functions. Anticipate changing asks from the organization and business environment, and initiate action to creatively realign data objectives as needed. Improve capabilities that will develop unique insights, its customers through qualitative and quantitative research.
• Be a strategic thought leader who will use data and analytics to provide insight on where the company should direct its future investments, while optimizing current features. Participate in strategic planning and the development of company business objectives in conjunction with other senior leaders. Shed light on what and how our employees leverage data to gain competitive advantage, along with the ways those behaviors are impacting customer acquisitions and retention. Inform the necessary people and technology investments to achieve business objectives.
• As a key member of the leadership team, develop and maintain meaningful relationships with all internal and external stakeholders. Serve as an external force for the company, helping to continue the existing strategic partnerships, evaluate business opportunities, and elevate Acushnet’s reputation as a leader in golf. Create meaningful industry partnerships and vendor relationships to leverage third-party development and improve customer reach.
• Effectively communicate, mentor, guides, and collaborate with the direct reports and other technology teams. Effectively support, train, and manage technology staff and strengthen the continuous improvement of technology and digital equipment, and procedures. This ensures we maintain pace with technological progress, economic change, and business needs.
• Test emerging data science techniques and resources, syndicating learnings to the broader organization for deployment. Ensure data quality and security across the organization, including external data sources.
• All other duties as assigned.

Requirements: