Sr Manager, Enterprise AI

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Job Overview
The Senior Manager, Product & Engineering - Enterprise AI is responsible for executing the design, product and technical build, support and maintenance of a key product or limited product portfolio, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. Most often leading teams of 20+ FTE with skip level employees, and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, UI / UX, Test, as well as full stack Software Development.

The Senior Manager, Enterprise AI is also responsible for attracting, hiring, retaining a high performing, full stack, team of Product Managers, Software Developers, architects, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with Customer or Customer representative teams, partner organizations, dependent engineering teams, and supporting vendors.

Job Responsibilities:

• Effectively leads Enterprise AI technical product and engineering teams to achieve results by providing appropriate direction, timely developmental feedback and coaching, and the necessary tools to do the job by role.
• Creates training, career development plans and ensures assignments with increasing levels of responsibility. Also conducting performance reviews and conversations.
• Monitors and measures work tasks to ensure deliverables are provided on time and within budget.
• Defines and drives continuous development practice improvements across technical disciplines and organizations (e.g. team structure, roles, processes, tooling, security & compliance).
• Oversees technical relationships with multiple assigned vendors, including driving features and function requests for inclusion in future product releases.
• Driving and owning current and future state technical road map in collaboration with Design and Enterprise Architecture and building/maintaining cross organizational teams.
• Interviews and hires qualified managers and team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required.

Education and Work Experience:

• Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required)
• 7-10 years Relevant Product Management experience in an agile software product development environment (Required)
• 2-4 years Experience in a leadership role (Required)
• 2-4 years Experience managing teams of 5 or more resources in direct reporting relationship in a Product Management organization (Preferred)

Knowledge, Skills and Abilities:

• Agile Methodologies: Proven success in delivering software with Agile Scrum methodologies and other commonly used tools. (Required)
• Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management Experience with Agile backlog/project management tools. (Required)
• Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Technology Experience in delivering large and sophisticated business/technology initiatives. (Required)
• Communication: Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
• Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)

Licenses and Certifications:

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)

• At least