Experienced Business Analyst - Quality Management

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Experienced Business Analyst - Quality Management at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. The Quality Management Business Analyst will be responsible for investigating reports of operational quality issues and nonconformances, performing root cause analysis (RCA), and working the problem correction process. The Business Analyst will be a primary contributor for designing and implementing business operation processes, proposing analytical measures for performance monitoring, and recommending process improvements to enhance operations.  Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

• Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact 
• Work with the client to develop business specs at the start of a technical project
• Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals
• Help verify that all requirements have been met by approving and validating test results    
• Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work 

What we're looking for

• 6 or more years of experience in a relevant Business Analyst position with 3 or more years of Medicaid and Medicare experience. Experience working with Government organizations is a plus
• Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools
• Strong analytical and business process re-engineering skills
• Strong Executive Presence and Communication Skills to deliver messages to business leaders, clients and technical personnel. Utilizing strong client communication skills to translate client needs to actionable objectives
• A leader who motivates others to action and communicates key technical ideas in a digestible way
• An adaptable, trailblazing, collaborative team to create a new initiative for PHM – Population Health Management

Key Requirements

• Proficient with MS Office Suite, especially - Excel
• Visio
• SharePoint
• ISO 9001
• Power BI
• Jira
• MS Project – basic

What you should expect in this role

• Fully remote opportunity from most US locations, need to be open to travel as requested by the client.
• West Sacramento, CA office, you are required to work 8a-5p pacific time.
• Video cameras must be used