Customer Application Engineer Intern

Customer Application Engineer Intern

New York City, New York - US

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT: 

Our RUN team is dedicated to serve our clients post going-live the best way we can to secure an exceptional client experience.

With over 50 team members, AMER RUN team needs to keep growing to satisfy demanding customers. In this context of fast growth, you will help our customers in both Public and Private Sectors within the support and maintenance capacity to secure a smooth transition post going live.

 

ROLE: 

Here at Ivalua, we are currently looking for a Customer Application Engineer Intern.

Reporting to the Run Manager, you will be involved in helping the Senior Team Members with the Maintenance/Support workstream (post go-live).

You will be shadowing the first point of contact for clients who have implemented Ivalua and are engaged with us.

WHAT YOU WILL DO WITH US 

• Help gather business requirements, analyze the impact on the implemented solution, advise on procurement leading practices and configuration management
• Learn Ivalua products and get certified with Ivalua modules.
• Use Ivalua Buyer technical framework (C#, .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
• Learn best practices and develop expertise in business domain (procurement industry)
• Interact with R&D team for product features
• Solve technical operational issues and assist other CAE team members.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:  

• At least 0+ years of experience in software development, primarily in C#, .NET, and SQL Server.
• At least 0+ years’ experience in a client facing role.
• Comfortable looking for configuration solutions versus new coding and development

 

Soft Skills :

• Self-driven, results oriented, strong leadership.
•  Exceptional communication and interpersonal skills.
•  Time and stress management skills.
•  Solid Problem-solving skills 
•  Can demonstrate the ability to adapt to customer and partner restraints

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are d