Salesforce Architect

Salesforce Architect 

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.  

Recently, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
• Earned awards for Great Places to Work and Built In’s Best Places to Work for 2022 & 2023
• Earned award for Inc’s Fastest Growing Company in 2023
• Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more. 

Role:

• Provides the technical direction for the Salesforce platform by guiding teams as they build and deliver foundational cloud capabilities on Salesforce.
• Works closely with the Product Line Managers to include continuous technical improvement in the Product Line roadmap.
• Collaborates with other Product Managers to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Ensures engineering excellence (e.g. best practices and quality) is achieved within the product group.
• Clearly communicate technology strategy and vision to team members and internal and external customers.
• Innovate and operate with an iterative, agile and user-centric perspective
• Provide thought leadership for the development, structure, technology, and tools used within SpotOn.

Scope:

• Provide technical leadership to multiple product lines within SpotOn focused on Salesforce.
• Help business partners understand our iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases..
• Design and deliver industry-leading products and services to increase value and productivity for commercial customers based on the Salesforce platform.
• Engage across SpotOn Technology portfolio and engage with other organizations such as Architecture Board, Enterprise Integrations, Sales, Service, and Finance.

What you’ll be able to do:

• Be a technical expert who has experience building platforms, underlying services for re-use.
• Understands business priorities and technical feasibility in order to assist prioritize the platform backlog, identify dependencies, and handle risks.
• Jump in and assist the engineering team, product lines and product teams to resolve technical blockers.
• Focus on delivering product value through reusable services and technologies that other product teams can use.
• Conduct product and technology experiments, user interviews and other validation techniques to gather feedback and product insights.
• Initiates or translates the product road map into manageable product features in the backlog.
• Attends SpotOn Technology boards and cascades relevant information to appropriate members of their product line.
• Curates and contributes to the Salesforce Center of Excellence (COE) manifesto.
• Identifies areas within the software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies.
• Assess the technology feasibility of the product line roadmaps.
• Employs and/or champions Agile software processes, culture, standard methodologies, and techniques.
• Manages and drive the CI/CD pipeline and Salesforce environments within to support Engineering testing, Quality Assurance testing, and User Acceptance testing (as needed).
• Create and scale governance models and access control methods 
• Construct and manage technical documentation and procedures
• Communicates openly and frequently with the team by being responsive to in-person prompts.
• Actively works to identify and remove/ mitigate risks and blockers to product delivery.
• Assesses the overall health of the product and prompts key decisions to move it forward.

The minimum qualifications we seek:

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent or a combination of education and equivalent experience.
• 5+ years’ experience with Salesforce implementations.
• 3+ years of experience in defining product vision, strategy, product roadmaps and creating and managing backlogs.
• 2+ years of leadership experience, managing agile teams.

Benefits: 

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