Dermatology Territory Account Associate – Portland / Boston North – Remote

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Territory Account Associate is an entry-level sales role responsible for executing the commercial strategy and building customer relationships for key-targeted accounts within a designated territory. This position involves comprehensive training in sales, product knowledge, and market dynamics, along with participation in a mentorship program to apply training effectively in the assigned sales role. The Territory Account Associate will drive utilization and gain a thorough understanding of opportunities and challenges within local payer and hospital environments, including formulary processes, discharge protocols, treatment algorithms, and disease management.

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Job Description

Key Responsibilities:

• Address and overcome obstacles within the account to ensure customer needs are met with appropriate solutions.
• Develop a strategic territory business plan by identifying shared priorities and leveraging knowledge and tactics to drive product demand, meeting the needs of key partners and their patients for superior results.
• Collaborate proactively with territory colleagues, field-based teams, and home-office personnel to address customer needs and provide access support.
• Utilize expertise and knowledge of the marketplace, competitors, industry, and cross-functional activities to anticipate and manage business opportunities and challenges effectively.
• Analyze territory market data and trends to gain insights into the local business environment, drive pull-through, and lead virtual and/or live engagements with customers.
• Lead planning meetings with key partners to solve complex customer problems and work collaboratively across functions to ensure customer needs are met with urgency.
• Provide real-time access support and collaborate effectively with Patient Specialty Services (PSS) associates to meet customer needs.
• Leverage systems and omni-channel/multi-channel options to apply the full suite of Novartis capabilities, personalizing and engaging with customers in both face-to-face and virtual environments.

Essential Requirements:  

• Bachelor’s degree required from 4-year college or university.
• Applicants with limited to no prior sales experience who demonstrate the qualities described below are encouraged to apply.
• Applicants who have served in the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.) are also encouraged to apply.
• Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate clinical product information effectively.
• Exhibits self-starting capabilities with analytical skills to seek out, prioritize, and apply relevant information to solve problems and meet the needs of key customers, while upholding ethical leadership and fostering an environment that promotes ethical behavior and compliance with company policies and laws.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements:

• Experience in the 2-year Novartis Sales Internship Program.
• Demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.

Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local law