NAVSEA HQ Business Process Consultant Lead

NAVSEA HQ Business Process Consultant Lead

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity:

• Supervise a CACI team that supports funded taskings at the Naval Shipyards, which include planning, organizing, and conducting Industrial Communities of Practice  (ICOP) multi-day events for multiple Naval Shipyards.

• This is a working Lead position and a customer-facing role with a strong focus on providing facilitation, consultation, process improvement, change management, and project management support to Command and Shipyard customers. 

• Use your strong problem-solving and systems-thinking abilities to manage communications, customer expectations, staffing assignments, and contract deliverables.

• Build and develop relationships with integrated stakeholders across the Naval Maintenance Community. Must be attuned and responsive to customer needs, challenges, and opportunities with an innovative/transformative professional mindset.

• Stay current on the Naval Maintenance Community’s strategic goals, programs, initiatives, trends, and technology.

•   Work site will fluctuate between the customer site and CACI office; on occasion at home site (with prior arrangements). 

Responsibilities:

• Align all individuals/parties with NAVSEA HQ initiatives at the strategic level to support NAVSEA HQ departments/divisions. Operate as a NAVSEA representative for HQ programs, efforts, and initiatives. Provide HQ reporting (administration/standardization). 

• Lead team members in their performance of contracted government support and services. Supervise, hire, onboard, train, monitor/assess work performance, and mentor employees and subcontractors. Ensure quality delivery of support/services and set objectives for your team’s achievement of operational results. Oversee staffing accountability and adherence to policies, processes, practices, and procedures.

• Plan, facilitate, lead, and support customer meetings, presentations, briefings, strategic planning sessions, working groups, off-site events, etc. in support of contract activities. This includes pre- and post-administrative support/coordination. 

• Analyze and assess program activities and initiatives, projected results and actual outcomes, participant engagement, team effectiveness, metrics, and risk factors. Provide tools and methods to aid decision making, program management, action planning, and alignment with NAVSEA initiatives. 

• Provide a wide range of process improvement support to our government customers. Support of Shipyard and NAVSEA business operations and initiatives may include facilitation and training services, consultation, technical/administrative/logistical coordination, meeting cycle management, data analysis, action tracking, return on investment calculation and monitoring, and portfolio management.

• Represent the site Program Operations Manager (POM) and fill in as needed in the POM’s absence. In collaboration with the POM: ensure team operations are aligned to CACI requirements, initiatives, processes, and culture; support the POM in cultivating emerging CACI business growth opportunities at the Command and Shipyards and potentially lead personnel in that new work.

• Support the execution of contract requirements, which may include submission of supporting data and metrics and timely completion of written reports to stakeholders, customers, and CACI leadership.

• Other duties as assigned.

Qualifications:

Required: 

• Must be a U.S. Citizen with an active DOD Secret security clearance. 

• Bachelor’s degree, a minimum 3 years of experience supervising employees/managing teams, and a minimum 3 years of experience in continuous process improvement activities, change management, facilitation, project management, or other applicable area. 

• Training and experience in Agile, Lean, Six Sigma, Shingo, or Theory of Constraints.

• Demonstrated project management, meeting management, research, and facilitation skills and proficiency in the preparation, selection, organization, and presentation of information in a concise and coherent manner. 

• Strong customer service orientation and written/verbal communication skills with the ability to respectfully engage internal and external customers at all levels in a manner that achieves successful outcomes.

• Proficiency with Microsoft Office S