Assistant Manager, Child Nutrition (Immediate)

Company Description

KIPP Texas Public Schools is a network of 59 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose —college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Founded in Houston in 1994, and operating as KIPP Texas since 2018, our commitment to diversity, equity, inclusion, and antiracism in our classrooms, in our offices, and in the communities we serve is unwavering. We are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join our Team and Family and champion equity, chase excellence, persist with purpose, bring joy, and help us rise together.

KIPP Texas is part of the national KIPP network of 255 college-preparatory public charter schools in 20 states and the District of Columbia. Nationwide, KIPP students complete four-year college at a rate of 36 percent, comparable to the national average for all students and approximately three times higher than the average of students from low-income communities.

Job Description

The Opportunity

The Child Nutrition Manager is part of the School Support Partners (SSP) and is responsible for ensuring the overall team mission is accomplished which is to help remove the obstacles to teaching and learning, deliver great support and partnership to schools, SSP faculty, parents, and students, and strike the right balance of structure and processes, respecting school/dept. input.  The child nutrition department provides an environment that supports healthy food habits, nutrition education resources and activities for students and faculty while maintaining program integrity and customer satisfaction. 

Position Overview

The Child Nutrition Manager has responsibility for all front of house related activities throughout the district and is responsible for the food service customer service assurance program, the department’s key performance indicator dashboard, the management of daily front of house operations, and the food service portion of our student information system.  This position will supervise front of house staff, develop and monitor food and labor budget for the front of house, and maintain the highest professional customer service standards.

KIPP Texas Austin is committed to providing students with balanced, nutritious, and delicious meals to foster a joy of eating wholesome, freshly prepared foods. Candidates will be passionate about child nutrition, nutrition education, customer service, and will view nutrition awareness as a key component in preparing our students to go and through college.

Qualifications

Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Bachelor's degree (B. A.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience
• Three to five years of industry and management experience, preferably in a large-scale production environment  
• Great customer service skills
• Great personnel manager
• Experience using data to problem solve
• Strong communicator 
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, members, and employees.
• Bilingual (Spanish/English) is a preferred 
• Working knowledge of all standard Microsoft Office programs. Proficient in Outlook, Excel, Word, and PowerPoint 
• Plan, coordinate, administer, manage, review, and evaluate the food service department customer service assurance program.
• Receive and resolve any customer service issues related to front of the house activities in a highly professional and efficient manner.
• Use a daily dashboard to manage employees and improve the overall customer experience.
• Communicate and coordinate with school administrators on all applicable food service related initiatives and activities.
• Plan, coordinate, develop, promote and maintain an effective communications, marketing, and public relations program.
• Ensures that high stand