Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Management Senior Manager within PNC's Treasury Management organization, you will be based in the US.

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. Relevant industry experience consists of TM Information reporting. In addition, preferred leadership experience managing change.

The position is a people manager with direct reports.


As a Digital Product Management Senior Manager within PNC's Corporate and Institutional Bank, you will be responsible for developing and executing reporting strategies and user experience within PINACLE, PNC's corporate online and mobile banking platform, and one of the bank's largest, most complex digital properties. Key responsibilities include:

• Defining and driving the business strategy and vision for client-facing
reporting, data presentation, and data insights
• Monitoring and responding to external influences such as competitive
developments, client feedback, and regulatory changes and guidance
• Managing the launch of client-impacting changes to ensure minimal
disruption and an outstanding client experience.
• Working with technology and other partners to optimize our use of a
diverse ecosystem of reporting, data visualization, analysis, and data
science tools for the benefit of our clients and the business
• Developing, managing, and prioritizing a product features roadmap based
on internal/external influences
• Staying updated on industry trends, best practices, and emerging
technologies related to online banking and reporting to inform decision-
making and drive innovation
• Representing PNC at industry conferences, client events, and other
speaking engagements related to reporting and data presentation in a
digital platform

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Responsible for complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices through the leadership of digital teams.
• Leverages industry and market place research and insights to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Assists Group Manager with defining strategy. Prioritizes and decisions recommendations. Drives business case development.
• Leads digital teams that develop and design the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Oversees the development, production, roll-out or promotion of digital experiences and ensures initiatives are completed on time, within budget and meet strategic goals.
• Drives/Develops partnership with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders including key vendors to ensure all digital experiences meet their strategic goals. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs. Serves as point of review and sign off for risk management, compliance, and audit requirements. May be identified as an application owner.
• Builds, manages, motivates, and develops the performance of the Digital teams to drive business, financial, and customer experience results of new and existing products. Recommends modificat