Neuroscience Sales Specialist, Minneapolis, MN

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis, and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit Acadia.com and follow us on LinkedIn and X.

 

Seeking Talent Near: Minneapolis, MN

Position Summary:

Responsible for all aspects of managing assigned sales territory, including selling products and addressing customer needs. 

Primary Responsibilities:

• Effectively impacts existing and new customers by providing exceptional value and service in an in-person setting, which ultimately helps providers to identify and start appropriate patients on therapy.
• Educates physicians and physicians’ staff on the value of the Company’s products for patient care in an effective and compliant manner.
• Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty.
• Anticipates, identifies, and appropriately addresses healthcare professionals (HCP) objections, questions, and concerns.
• Utilizes appropriate techniques to gain consistent access to customers.
• Utilizes appropriate sales aids, clinical reprints, approved brand content etc. according to training and compliance policies.  Tailors appropriate resources and information depending on customer needs.
• Develops strong relationships with HCP customers including key opinion leaders’ (KOLs’) within the territory.
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Analyzes sales potential and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results.  Works within given budgets and policy guidelines.
• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business/action plans.
• Prepares and submits timely reports of business transactions and keeps accurate expense account records.
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers.  Acts as liaison between customers and Company when specific reimbursement questions arise.
• Communicates and collaborates with sales management and region/area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate.
• Attends conferences, trainings, exhibits, meetings, and product launches as required.
• Takes on leadership opportunities as appropriate, and consistently operates with a positive, collaborative attitude.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• May participate in the training of new Sales Specialists in the field.
• May participate in training activities during Area, Regional and National meetings.
• Consistently carries out responsibilities with a high degree of excellence, proficiency and professionalism.
• May participate in cross functional projects affecting area, regional and commercial objectives.
• May provide mentoring support to new and/or junior Sales Specialists.
• Provides field strategic insights.
• Other duties as assigned.

Selling Responsibilities

• Proudly represent Acadia and its culture, mission, and values
• Meet or exceed sales expectations
• Exhibit a firm understanding of the selling process
• Develop and execute territory business plans
• Execute both in-person and virtual meetings, prioritizing in-territory Face to Face customer interactions.
• Exercise professionalism, leadership, and teamwork at all times
• Adhere to all Acadia company policies.

Customer Service

• Partner and build relationships with customers in an in-person setting to understand and meet their needs – including providing disease, product, and reimbursement information
• Interact and