Room Attendant-Housekeeper

Job DetailsJob Location: DoubleTree Hotel - Bloomington, IL 61701Position Type: Full TimeSalary Range: $15.00 - $16.00 HourlyRoom attendant who turns every stay into a spotless experience, leaving rooms so fresh, even guests wish they could check in twice!

DoubleTree by Hilton is now looking for a Room Attendant to join the team!  Room attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.  In addition, are responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner.

Benefits:

Employer Paid Life Insurance

Employer Paid Long Term Disability

Employer Paid Short Term Disability

Paid Time Off

Medical

Dental

Vision

401K with employer match

Flexible Spending Accounts (FSA)

Voluntary Accident Coverage

Voluntary Critical Illness Coverage

Voluntary Life Insurance

As a Hilton employee you are eligible to participate in the Team Member Travel Program.
QualificationsJob Title:   Room Attendant                          

Department:   Housekeeping

Reports To:  Executive Housekeeper

General Summary:

Room attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.  In addition, are responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner.

Essential Functions:

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
Service guest rooms daily in accordance with hotel procedures, stock cart with room supplies, and replace bed linens and replenish guest room supplies
Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers
Empty wastebaskets and transport other trash and waste to disposal areas
Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
Dust and polish furniture and equipment
Keep storage areas and carts well-stocked, clean, and tidy
Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
Sort, count, and mark clean linens, and store them in linen closets
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Perform general laundry duties

Specific Job Knowledge, Skills and Ability:

Strong knowledge of hotel cleaning procedures
Ability to utilize all tools and supplies necessary including cleaning supplies and vacuum
Ability to fully follow supervisor’s directions
Ability to read, speak and write English sufficient to understand menus and special promotions, communicate with guests in a professional manner, assist guests with special requests, and to take orders

Qualification Standards

      Communication:

Strong communication skills; including the ability to deal effectively with vastly diverse groups of people and guests.

Education:

Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities.

Experience:

Preferred: One year of prior experience in the housekeeping function

Appearance:

         All employees must maintain a neat, clean and well-groomed appearance including hair color.

Physical Requirements

Ability to bend, lift, and be standing or walking for an extended period of time
Reaching by extending hand(s) or arm(s) in any direction
Ability to lift items weighing up to 30 lbs. unassisted
Must be able to push and pull weight equaling 100 lbs.
Manual dexterity of hands in order to manipulate cleaning supplies
Ability to see within normal parameters
Ability to hear within normal range

   This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

It is the policy of Tentac Enterprises to comply with all federal and state laws concerning the employment of individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC)

Tentac Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Effective Date: November 16th, 2023