Sr. Technical Services Manager
ArxadaAbout the role
Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection.
With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success.
As a Senior Manager Technical Service & Development, you will play a key role in driving innovation, customer success, and business growth within Arxada’s Paints & Coatings segment. Acting as a trusted technical leader, you will work closely with customers, commercial teams, and global R&D partners to develop differentiated microbial control solutions, support strategic growth initiatives, and deliver value through technical excellence.
In this highly visible role, you will combine deep technical expertise with customer engagement, leading innovation projects from concept to commercialization. You will help shape product strategy, develop intellectual property, provide industry leadership, and create solutions that address evolving customer and market needs.
Essential Job Functions
- Lead customer-driven and market-driven technical development projects, creating innovative solutions for the Paints & Coatings industry
- Partner with commercial teams and strategic customers to identify growth opportunities, develop innovation strategies, and deliver value-creating solutions
- Provide advanced technical support and expertise to customers, helping solve complex formulation and application challenges
- Collaborate with R&D, Marketing, Regulatory, Supply Chain, and Sales teams to support new product introductions and business growth initiatives
- Develop and manage technical presentations, customer seminars, webinars, technical reports, and sales support materials
- Drive technical excellence through strong project management, experimental design, and data-driven problem solving
- Build and maintain relationships with key customer stakeholders and industry leaders to strengthen<
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