DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS

The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.

Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.

CHIEF LEO OF FRAUD DIVISION

Job Location:

100 North 15th Avenue

Phoenix, Arizona 85007

Posting Details:

Annual Salary Range: $100,500 - $110,000

Grade: E2

This position will close on Friday May 29, 2026  

Job Summary:

The Assistant Director and Chief Law Enforcement Officer over the Insurance Fraud Division oversees statewide and, at times, national criminal investigations of a highly complex nature, working with a high degree of independence; reviews investigation plans, strategies, and priorities of subordinate special agent supervisors, and, at times, those of special agents.

The Assistant Director supervises sworn special agent supervisors and non-sworn administrative supervisors. The Assistant Director operates the Insurance Fraud Division as a small police agency with no "patrol" responsibilities, consisting of special agents and support staff.

However, as a law enforcement agency, the assistant director is responsible for ensuring that AZPOST and ALEAP requirements are met and that security protocols are followed as mandated by DPS and the FBI. This includes responding to and participating in audits and certifications, and ensuring the unit meets performance goals.

Major Resposibilites/Essential Functions:

• Oversees Insurance Fraud Division, which conducts statewide and at times national criminal investigations of a highly complex nature, working with a high degree of independence; reviews investigation plans, strategies, priorities of subordinate special agent supervisors, and at times those of special agents. Prepares reports and statistical information about the performance of the Fraud Division

• The Assistant Director(AD), with subordinate supervisors, monitors the status of investigations from the initial insurance fraud referral through investigative assignments and strategies, including the possibility of undercover operations. The AD and agent supervisors review, analyze, and evaluate case materials and affidavits to obtain search and arrest warrants and to oversee their service

• The AD will help resolve legal or investigative problems presented by subordinates and render policy decisions. The AD monitors cases to their conclusion with a professional report and appropriate charges. In addition to special agents, the AD will oversee the work of civilian personnel

• Works in conjunction with local, state, and federal agencies to include the Arizona Department of Public Safety, the Federal Bureau of Investigation, the Office of the Attorney General, offices of county attorneys, other divisions of the DIFI, and law enforcement agencies in other states

• With the Agency and Fraud Division's mission in mind, the AD reviews and examines, the division's goals, objectives, budgets, policies, procedures, guidelines, priorities, forms and reports. The AD allocates and monitors investigative resources to maximize the effectiveness of the investigations, including division and employee performance

• Participates in meetings and task forces involving statewide and multi-state law enforcement officials, federal strike forces and law enforcement advisory groups

• Assists in crafting language to be used by the Legislative Liaison in support of the Fraud Division during testimony before the State Legislature, and assists in responding to legislative inquiries. Advocates for anti-fraud public policy before the insurance industry, press, and the public. Develops information resources f