Medical Assistant, Front and Back Office

What Clinical Services contributes to Cardinal Health

Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.

The Medical Assistant performs clinical support services, assists with clerical duties and maintains patient care documentation in medical records. This position is responsible for providing professional care specifically to Urology patients in an outpatient setting. In addition, they are responsible for front desk duties such as answering phones, scheduling patients, managing provider schedules, confirming and updating patient demographics, along with other duties as assigned.

Responsibilities

• Assist with in-office procedures.
• Provide patients with necessary information to prepare for in office or hospital procedures.
• Administer patient injections, treatments or medication.
• Maintain a par level of supplies, ensuring supplies are reordered as needed.
• Maintaining well stocked patient exam rooms.
• Maintain a clean and sterile environment.
• Gather and upload necessary medical records for upcoming patient visits.
• Answer incoming phone calls and triage or schedule as necessary.
• Check patients out post visit, schedule next follow up as needed.
• Serve as communication liaison between provider and patient. Responding to patient messages and calls.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Ability to travel between 2 locations: Medina and Middleburg Heights
• Travel between the Medina clinic and the Middleburg Heights clinic at least 2 Thursdays per month and as needed (mileage reimbursement included)
• High School graduate or equivalent required
• Certified or eligible for certification as a Medical Assistant in the state of Ohio
• Ability to administer injections
• Current CPR certification
• Basic PC skills including Microsoft Office Suite
• Minimum of two years experience in a healthcare setting

Preferred Skills

• Prior Urology experience
• Prior EMR experience
• At least 1 year of experience as a Medical Assistant

Required Competencies

• Excellent judgment, dependability, conscientious performance.
• Detail oriented
• Exceptional interpersonal and communication skills
• Caring and empathetic
• High ethical standards
• Mechanical ability and manual dexterity for operating complicated equipment.

Location

Southwest Urology-Medina

3647 Medina Rd

Medina, OH 44256

Anticipated hourly range: $15.20 per hour - $22.68 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 4/28/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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