Health PBM Operations Senior Manager

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. 

Strategy & Consulting: We work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention. 

As a Health PBM Operations Leader, your primary responsibilities may include:   

• Client Engagement: 

• Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements. 

• Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth. 

• Strategic Consulting: 

• Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals. 

• Provide expert guidance on compliance with pharmacy regulations and industry best practices. 

• Technology Solutions: 

• Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools. 

• Oversee technology implementation projects, ensuring seamless integration into clients' existing operations. 

• Performance Improvement: 

• Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans. 

• Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes. 

• Team Leadership: 

• Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance.