Technical Project Manager, Comcast Business Global

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Technical Project Manager is a role within the fast-paced, exciting and collaborative Comcast Business Global (CBG) business unit supporting the Security Development and Platform Engineering teams. This role is based in our Plano, TX and not open for remote or virtual hire.

Job Description

We are unable to provide sponsorship for this role now or in the future.

Responsible for managing projects through entire project lifecycle (inception, design, development, integration and test, trial and deployment). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards. Coordinate multiple complex high priority tasks. Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Estimate and manage budgets. Evaluate impact change request against communicated timelines. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Core Responsibilities

• Coordinate scoping and architecture review activities for initiated programs
• Create and track end to end project plan in conjunction with the architect, BAs and lead engineers.
• Track tasks and milestones across all parties, including vendors.
• Facilitate bug triage, manage bug lists across vendors, track issue resolution with QA and developers.
• Coordinate change request generation and tracking.
• Mange the security vulnerabilities for each team and work with the Comcast Cybersecurity teams to ensure security initiative onboarding.
• Make project scheduling decisions in conjunction with the technical team and facilitate conversations necessary for decision making.
• Report on project's progress as required by Program and Product teams.
• management.
• Identify and manage critical path and risk areas and create risk response and mitigation plans. Report weekly (or as necessary) on any risks/issues. Escalate issues as required to unblock open
• issues.
• Work with other project managers to track and manage inter-project dependencies. Communicate updates on major milestones, escalations and status to the team.
• Work with lead engineers and management to set project specific budget.

Skills/Qualifications:

• Ability to identify, engage and communicate with stakeholders to ensure their satisfaction with project deliverables.
• Knowledge of Agile methodologies.
• Experience with Tracking and Monitoring Tools (Jira, Rally).
• Experience managing projects using tools such as Microsoft Project or Smartsheet.
• Ability to identify potential risks, assess their impact, and develop a plan to mitigate them.
• Demonstrated ability to manage change effectively to ensure deliverables stay on track.
• Ability to support the Software Development LifeCycle (SDLC)
• Possess an understanding of Products within the Portfolio
• Communicate effectively with technical team members through good understanding of the technical aspects of assigned initiatives

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more emplo