Monetization Strategy & Operations, Senior Manager

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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Overview of the Role

Salesforce is seeking a Senior Manager of Monetization Strategy & Operations to lead the development and execution of high-impact monetization strategies that drive sustainable growth and competitive advantage. This role bridges strategic vision and operational excellence, collaborating with senior leadership, product teams, and cross-functional partners to evaluate monetization proposals, ensure alignment with company-wide strategic priorities, and operationalize executive decision-making processes. The ideal candidate combines strategic thinking with operational rigor, demonstrating the ability to assess monetization frameworks and business models with the discipline to drive alignment across cross-functional teams and executive stakeholders.

Responsibilities

Strategic Initiatives

• Collaborate with 20+ Pricing Strategists to refine monetization strategies by providing a cross-cloud perspective and customer insights

• Institutionalize strategic frameworks, guidelines, and best practices to ensure operational consistency, scalability, and continuous improvement across the monetization function and key cross-functional partners 

Operational Excellence & Governance

• Lead and coordinate the new product proposal process for Pricing Strategists, driving deliverables, tracking timelines and milestones, and serving as primary point of contact for executive approvals and project prioritization

• Proactively drive process improvements based on direct and indirect feedback from executives, internal team, and cross functional partners

Executive Communication & Influence

• Lead internal team communications to maintain alignment on priorities, process updates and review timelines

• Partner with Product executive leadership on a recurring basis to ensure strategic priorities are applied to new product launches 

• Drive executive communications to leadership stakeholders, ensuring clear visibility into project status, recommendations, roadblocks and approval path. Effectively communicate recommendations to gain alignment on pricing proposals

Required Qualifications

• 5+ years of working experience, with 2+ years of SaaS pricing or strategy experience

• Prior management consulting, investment banking, corporate strategy, pricing/product strategy or product management experience

• Strong problem solving, analytical and time management skills

• Excellent verbal and written communication skills; ability to communicate effectively with and influence the decisions of different levels of management

• Intellectually curious, creative strategic business thinker who loves to tackle complex challenges

• Ability to own and build repeatable process frameworks, measure outcomes, and continuously improve the process

• Experience managing and running concurrent projects with complex stakeholder dynamics

• Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) *LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentfor