Durable Medical Equipment Technician
St. Charles Health SystemAbout the role
This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Durable Medical Equipment (DME) Technician
REPORTS TO POSITION: Supervisor, Orthopedic Technicians
DEPARTMENT: Orthopedics
DATE LAST REVIEWED: January 2025
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Orthopedic, Neurosurgery & Physiatry Service Line at St. Charles Health System provides ambulatory, procedural, and inpatient care for the health system as well as within ambulatory surgery centers. This service line includes approximately 60 providers representing the full spectrum of neuromusculoskeletal care across inpatient, outpatient, ambulatory surgery centers and clinics. The team will collaborate extensively with the Bend-hospital based acute surgery and trauma team in the development, refinement and collaboration of a robust trauma program designed to meet the growing needs of the Central Oregon community.
POSITION OVERVIEW: The DME Technician is an entry-level position responsible for correctly fitting and removing splints and other orthopedic devices for patient care. This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Applies and fits Durable Medical Equipment (DME) such as splints and orthopedic devices.
Removes external orthopedic hardware.
Provides education to patients on the application, use, care and expected outcome for DME products as indicated by the provider.
Ensures all necessary documentation is obtained as it relates to payer requirements.
Delivers DME to procedure room as needed.
Directs patients in home rehabilitation exercise programs.
Performs minor wound care and suture/staple removal.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: High school diploma or equivalent.
Preferred: Training as nursing assistant, lab assistant, or similar field.
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Current AHA Basic Life Support for Healthcare Provider certification.
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: One (1) or more years in a position involving patient contact. One (1) or more years of related work experience.
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Strong basic computer skills (such as Word, Excel, email, internet search, etc.), ability to quickly learn new applications.
Strong verbal and written communication skills.
Excellent problem-solving skills and analytical thinking.
Ability to work well in a team.
Ability to work well independently.
Strong patient-relationship development skills.
Strong organizational skills with emphasis on DME paperwork, patient communications.
Professional demeanor and recogniti
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