Workforce Planning Partner, Operations

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

The preferred location for this position is in or around Robinhood's offices in Westlake, TX; Lake Mary, FL; Denver, CO; or Chicago, IL, with in-office work capabilities (as may be required by management); but, remote work in limited geographies within the U.S. may be considered. Check with your recruiter for more information.

We’re looking for a Workforce Planning Partner to lead our enterprise-wide headcount management and workforce planning operations. Focusing on the continued development and improvement of our operations, systems, processes, and tools, you’ll spearhead an extremely impactful cross-functional body of work. If you have a passion for solving complex problems in the people space, let’s talk!

What you’ll do day-to-day:

• Lead enterprise-wide headcount management at Robinhood, ensuring we have accurate headcount data and budgets to drive world-class workforce planning
• Implement and iterate on a headcount management system that will serve as our source of truth for all things headcount
• In close partnership with finance, ensure ongoing headcount budget alignment and scalable processes for ongoing reconciliation; build a closed headcount system to account for all movements in and out of said system
• Work closely with talent acquisition, finance, HR Systems, and others to ensure our processes and systems work harmoniously
• Create and update extensive documentation of process flows, how-to documents, and internal customer-facing wikis
• Proactively seek feedback from across the organization to understand what's working, what's not, and where we need to go in the future
• Drive our data audit program and collaborate on several reporting work streams that help our workforce planning partners provide actionable insights to the business
• Lead additional high-priority projects for the Workforce Planning team, leveraging your internal relationships and robust knowledge of our systems

About you:

• Extensive knowledge of headcount and position management, people operations and/or recruiting operations
• Proven track record of solving complex business problems by finding process efficiencies and systems solutions
• Experience implementing sophisticated, interconnected internal systems
• Understanding of data structures, people data reporting, and auditing programs
• Ability to clearly communicate significant change, understanding when and how to disseminate information across the organization
• Energized by the idea of building out a new and growing function, solving immediate problems, and working toward long-term goals

Bonus points:

• Experience with Workday
• Workforce planning experience at a fast-growing company
• HRIS implementation background

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC 
US Zone 2: Denver, Westlake (Dallas), Chicago 
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a