Associate Director, Regional Operations and Communications

ORGANIZATIONAL OVERVIEW

United Way of Greater Atlanta (UWGA) is in the midst of transformational change and is embarking on new and different ways to raise and earn revenue so that it can accelerate and scale its mission to drive sustainable and equitable improvements in the well-being of children, families, and individuals in greater Atlanta. The mission remains the same: To bring together people and resources to drive sustainable and equitable improvements in the well-being of half a million lives across Greater Atlanta. The value proposition is to Unite Greater Atlanta to create, amplify and accelerate solutions that promote child well-being by addressing our communities’ most complex social challenges. These solutions and the backbone behind them are all in service of the organization’s bold growth ambition: Triple unrestricted revenue by 2029 to be the best-in-class investor in child well-being in Greater Atlanta, ultimately eliminating the barriers of one’s zip code as a hindrance to future success. This transformation will unleash the next generation of UWGA, putting UWGA on a growth pathway that will significantly amplify its impact by increasing its investment in solutions that can make a lasting difference for Child Well-Being in Greater Atlanta.

DEPARTMENT OVERVIEW

The Regional Development team of United Way of Greater Atlanta plays a crucial role in enhancing the organization's presence, reputation, and impact across the 13 counties of the Greater Atlanta region.  By engaging and uniting local stakeholders, the team aims to drive improvements for Child Well-Being (CWB) and address community issues in a customized, future-forward way.  Regional Development is dedicated to building local relationships, increasing revenue, and ensuring that United Way is represented across the 13 counties, thereby expanding the organization's presence, improving our reputation and amplifying our impact.

JOB SUMMARY

The Associate Director of Regional Operations and Communications will harness technology and data-driven tools to optimize operational workflows and enhance stakeholder communications. This role requires expertise in leveraging digital systems for project management, CRM platforms for relationship tracking, and data visualization software to present community impact metrics effectively. Proficiency in digital communications tools is essential to ensure that messaging to stakeholders is impactful and aligned with organizational goals. The candidate will also lead the adoption and integration of advanced IT solutions to streamline volunteer coordination, event management, and revenue-generating initiatives, ensuring a more cohesive and efficient departmental operation.

Required Education Level:  Bachelor's degree in a relevant field

Years of Service Required: 3-5 years

Experience Needed:  Previous experience in creative communication, project management, and volunteer management, demonstrated success in coordinating multifaceted projects within deadlines, proven track record in developing innovative solutions to complex problems

Communication Skills: Proficiency in visual presentations, excellent written, listening, and speaking skills, ability to tailor communication to diverse audiences

Supervision Skills: Ability to work effectively with volunteers, experience in leading volunteer teams and fostering a collaborative environment.  No direct reports as this time.

Programs and Technology Requirements:  Create presentations and proposals using Canva, develop and manage Power BI dashboards collaboratively with IT, CRM for relationship tracking and relationship management, familiarity with other project management tools and software

Required Metrics: Advisor