Receptionist (Lobby Ambassador)

Receptionist (Lobby Ambassador)

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Create Exceptional First Impressions

If you're passionate about hospitality, enjoy interacting with people, and thrive in a professional corporate environment, this role is for you. As a receptionist, you'll serve as the welcoming face of the workplace while supporting front desk operations, workplace services, and administrative functions that help create a seamless experience for employees and visitors.

Why This Role Matters

Every interaction begins with you. From welcoming guests and coordinating visitor access to supporting workplace operations, you'll help create a secure, organized, and exceptional workplace experience while representing the company with professionalism and care.

What You'll Do

• Guest & Front Desk Services
• Welcome employees, clients, and visitors with a warm and professional approach
• Register visitors, issue badges, and notify hosts of arrivals
• Answer and route calls while responding to general inquiries
• Maintain a clean, organized, and secure reception area
• Support meeting logistics, event signage, and workplace safety procedures
• Administrative & Workplace Support
• Provide administrative support using Microsoft Office applications
• Submit and monitor maintenance and janitorial requests
• Manage incoming mail, packages, and deliveries
• Maintain office logs, records, and workplace communications
• Collaborate with internal teams and support cross-functional operations as needed

What We're Looking For:

• High school diploma or equivalent required
• 2–5 years of experience in reception, front office, hospitality, or customer service within a corporate environment
• Ability to lift up to 40 lbs. and sit or stand for extended periods, with or without reasonable accommodation
• Strong customer service and communication skills
• Professional, polished, and welcoming demeanor
• Excellent organization, multitasking, and time management skills
• Ability to work independently in a fast-paced environment
• Proficiency with Microsoft Office Suite and Outlook
• Dependable, adaptable, and detail-oriented

Travel: None or Negligible

Other Duties: Responsibilities and duties may change at any time based on business needs.