Sr. Quality Assurance Analyst (Hybrid)

Duties & Responsibilities

• Serve as key leadership liaison to vendor QA team and manage the integration activities between UMB and vendor partner.
• Leads and delegates projects and project work to QA Analysts internally and on vendor QA teams.
• Assure key stakeholders are identified across the organization for assigned projects to facilitate appropriate interaction with QA vendor partner

• Ensure that key issues and dependencies have ETA's from owning organizations and clarify owners for dependency items that need to be planned and closed

• Work with vendor partner to assure resource utilization is understood and managed

• Understand status of testing activities and assist in the communication of status

• Participate in roadmap planning and achievement

• Foster support for the hybrid UMB/vendor staffed QA organization and support key improvement initiatives across UMB.

• Define test objectives and provide oversight to creation of detailed, comprehensive and well-structured test plans and test cases, scenarios, scripts, for functional, system, regression, and UAT tests.
• Analyze and provide input into the need for Load and Performance testing as well as Automated testing to stated requirements and company standards
• Collaborate with project managers and development teams to determine the scope of the testing effort and testing resource requirement resulting in plans, schedules and implementation of small to large scale testing projects
• Review project estimates based on corporate guidelines and Quality Assurance methodologies
• Work in a team environment with all stakeholders to ensure the timely delivery of quality products into production
• Actively participate in project team meetings and/or SCRUM meetings to provide feedback on testing progress.
• Review software documentation to ensure technical accuracy and compliance to mitigate risks
• Work closely with Development Architects to analyze design documents based on requirements and test criteria to ensure product designs are good
• Participate in product design reviews, providing input on functional requirements, product designs, schedules, or potential problems
• Balance the need for thoroughness in any one area with the need to cover many areas in a short time
• Provide oversight and help with documentation work and follow UMB corporate, and work center policies.
• Lead the defect management effort, ensuring defects are logged and captured timely and accurately as well as leading defect review meetings with development/vendor teams
• Responsible for improving the quality of all software products through the development of testing standards, processes, test tools, test scripts, and test automation that will produce robust and reliable software in a timely manner
• Provides input to and helps define Develops quality assurance standards
• Other duties as assigned

Knowledge & Skills

MINIMUM:

• Demonstrates ability to work well in a fast-paced and ever-changing environment
• Demonstrates outstanding soft skills (servant leadership, team building)
• Demonstrates understanding of industry standards, quality processes and metrics
• Demonstrates ability to function effectively within a team oriented environment
• Self-motivated, with time management and organizational skills
• Demonstrates ability to work independently with minimal supervision
• Demonstrates excellent written and verbal communication skills (extensive reports, processes), with the ability to interact with all business areas and skill levels regarding technical issues
• Demonstrates thorough knowledge of development methodology
• Demonstrates advanced knowledge of proficiency with defect tracking and testing tools
• Demonstrates a strong ability to effectively manage a variety of projects and incidents simultaneously
• Demonstrates advanced knowledge of quality assurance methodologies
• Demonstrates strong interpersonal skills to work across all levels of the organization (management, technical and business constituents)
• Demonstrates advanced knowledge of Internet fundamentals
• Demonstrates great attention to detail, problem solving skills, creativity and communication
• Demonstrates the ability to look at things with a long-term perspective and act with strategic focus
• Knowledge with the majority of the following technologies: HTTP, Java, .NET, WebSphere, IIS, SQL, Oracle, XML, Web Services, VB, C#, COBOL, and JCL
• Experience with advanced testing software on multiple platforms including Windows, Solaris, Linux, and through various Proxy server and Firewall configurations

PREFERRED:

• Knowledge of automation software