Senior Product Manager, Growth

About the Company:

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

About the Role: 

In this role, you will help Octave to create a new standard for mental health care that's both accessible to people and sustainable for providers. You will be responsible for finding ways to acquire, activate, refer, and retain clients as they move through the Octave experience. You'll work closely with our Engineering, Design, and Marketing teams to deliver the experience and technology that drive the core engine of our business. Building a great product is a highly collaborative effort, so it’s important you are a team player with strong communication skills.

Responsibilities Include:

• You synthesize and prioritize the needs of Octave clients and the internal teams that work with them.
• You create, optimize, and iterate on acquisition, onboarding, and retention funnels where the ROI is highest.
• You're an expert on connecting the dots between channels, campaigns, and the Octave client experience.
• You partner with analytics and marketing to identify and understand growth opportunities and proactively prioritize them.
• You lead a team of engineers, designers, and operations teammates to drive exponential growth.
• You apply best practices for how to best engage customers and retain them for the long term across different market segments and locations.
• You define success metrics, analyze performance, experiment and iterate quickly.
• You maintain a strong bias for stepping up and taking action, yet demonstrate a willingness to learn and take guidance.
• You leverage process and create structure to help teams be the most productive.
• You clearly communicate your plans, learnings, and results to all stakeholders.

Preferred Qualifications:

• 3+ years in Product Management or Growth at a marketplace company.
• Proficiency with rapid hypothesis-driven experimentation and analysis.
• Experience leading cross-functional teams and managing stakeholders with excellent and precise communication.
• Experience building analytics visuals for communication aids.
• Operational mindset.
• Strong communication skills, written and verbal.
• Comfort working in fast-paced and dynamic startup environment.
• Comfort collaborating with a distributed team.
• Passion for our mission.

Octave's Company Values:

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on company provided laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.

Compensation:

Octave is committed to pay equity. To maintain our commitment to pay equity