Technical Writer - contract position (remote US or Europe)

Spacelift is an infrastructure orchestration platform that manages your entire infrastructure lifecycle — provisioning, configuration, and governance. It integrates with all your infrastructure tooling (e.g., Terraform, OpenTofu, CloudFormation, Pulumi, and Ansible) to provide a single integrated workflow so you can deliver secure, cost-effective, and resilient infrastructure, fast.

By automating deployment and configuration, providing developer self-service, Golden Paths with guardrails, and an OPA policy engine, Spacelift empowers businesses to accelerate developer velocity while maintaining control and governance over their infrastructure. It offers unrivaled support, no-nonsense pricing, and a range of deployment models to fit your specific needs.

Spacelift was founded in 2020 by long-time DevOps practitioner Marcin Wyszynski and successful entrepreneur Pawel Hytry. Over three rounds, it has raised $31.3M in funding from top venture capital firms, including Insight Partners, Blossom Capital, Hoxton Ventures, and Inovo Venture Partners.

As a Technical Writer, you will create clear, concise, and user-friendly documentation for our software and SaaS-based products. You’ll work closely with developers, product managers, customer support, and solution engineering to procure and produce technical content that allows Spacelift users to utilize our products efficiently. This is a contract position (four months) with the possibility of conversion to full-time employment.

About the Position

• Procure, write, edit, and maintain technical product user documentation.

• Translate complex product workflows into digestible, step-by-step documentation for a technical audience.

• Collaborate with Development, Product Management, Support, and Solutions Engineering to procure raw information for document inclusion and to ensure technical accuracy.

• Develop style guides and standards for contributors from other organizations to follow.

• Use GitHub to manage documentation source files, contribute via pull requests, and participate in version control workflows.

• Review and edit content contributions from other team members via GitHub, providing clear and constructive feedback.

• Improve the consistency and usability of documentation for various technical audiences (experts and novices).

• Lead documentation planning, content audits, and continuous improvement efforts.

• Track documentation issues and manage them via GitHub.

• Participate in usability testing and incorporate feedback into documentation improvements.

About You

• Native english speaker proficient in US English with 2+ years of Technical Writing experience

• Proven experience as a Technical Writer in a software or technology environment

• Proficiency with Git and GitHub for version control, issue tracking, and collaboration.

• Strong technical writing, editing, and communication skills

• Highly collaborative and customer-centric

• Proficiency with MkDocs and Markdown language

• Experience working with UI and developer-facing documentation such as APIs, SDKs, or command-line tools

• Ability to translate complex technical information into easily understandable content.

• Basic understanding of DevOps, IT practices, and cloud technologies

• Understanding of additional IT automation and orchestration technologies or software lifecycle management technologies a plus (infrastructure as code, policy as code, CI/CD software and workflows, GitHub Actions, Jenkins, Terraform, Ansible, etc)

• Experience contributing to open source projects or maintaining public-facing documentation on GitHub is a plus

• Basic understanding of programming languages (e.g., Python, JavaScript, or similar) a plus

Hiring Process

• 30 minutes with Nuria Requena, Talent Acquisition Manager

• 45 minutes introductory video call with Chris Darmofal, Head of Solutions Engineering

• Take-home exercise along with submission of writing samples

• Technical I