Business/Systems Analyst

Position Description

 

The Business/Systems Analyst will study the business and information needs of specific customer groups and of the Laboratory as a whole to develop information systems solutions. As the liaison between the business areas and the Information Services Department, the Analyst is responsible for identifying and defining issues and gaps, then gathering and documenting business requirements and translating them into functional system design specifications that can be successfully executed in a manner that consistently meets or exceeds business and user requirements.  The Business/Systems Analyst will develop and configure solutions and processes that address business requirements and are in line with Lincoln Laboratory standards.

 

Primary Duties

Financial Systems Operational Support and Continuous Improvement

 

• Maintains high level of proficiency and knowledge of financial applications including SAP FI/CO functions, the month-end close process, cash management, and all variations of financial postings
• Identifies, analyzes, and documents business requirements, system functional requirements, and develops key decision documentation as needed.
• Manages assigned projects by applying project management skills, coordinating activities of resources across ISD and business teams
• Collaborates with Financial Business Process owners and documents overall solution design, which may include UI, processing logic, batch jobs, reports, interfaces, conversions, workflows, etc.
• Develops and communicates functional specifications for any required programming or reporting tasks, serves as primary QA tester for solutions requiring in-house development
• Tests functionality of enhancements, and new programs or functions to ensure they meet customer and Laboratory requirements and data standards
• Maintains advanced proficiency of SAP FI/CO master data, transaction data and table structures to support reporting, specification development and troubleshooting.

 

Financial Systems Operational Support and Continuous Improvement (cont.)

 

• Monitors the health of critical interfaces between SAP FI/CO at Lincoln Laboratory and other systems such as MIT Campus
• Maintains an understanding of Lincoln Laboratory’s financial reporting requirements within the core SAP ERP system
• Maintains an understanding of the financial reporting requirements of Lincoln Laboratory as they pertain to the data warehouse including the financial data extractors for the reporting system.  Identifies technical and process changes that will require reporting changes
• Maintains and understanding of FI/CO-related authorization roles and authorizations
• Identifies issues and potential improvements to existing business processes and related information systems and prepares solutions to address these issues
• Performs complex troubleshooting and analysis for issue correction, root cause determination and to identify continuous improvement opportunities
• Collaborates with the Financial Services Department and Lincoln Laboratory Business Managers to troubleshoot and resolve issues
• Acts as the Financial Services Department’s advocate to IT in order to ensure that problems are resolved effectively, expeditiously, & are documented appropriately.

 

Systems Upgrade and Implementation

 

• In collaboration with the LL Financial Services Department, maintains a set of regression test scenarios/scripts, performs testing, and coordinates business participation in regression testing.
• Identifies and documents impacts to end user processes and any required mitigations resulting from implementation of system updates or upgrades
• Documents all testing and results due to maintenance of system upgrade, modifications, and configurations.