Head Lifeguard & Aquatics Coordinator

Description

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities or requirements of this position. Employees are expected to perform other functions as assigned or requested to further support the organization’s mission. 

Position Summary

The Head Lifeguard/Aquatics Coordinator is a full-time position at Jewish Long Beach and the Alpert Jewish Community Center and reports to the Director of Fitness, Wellness, and Aquatics. The Head Lifeguard/Aquatics Coordinator is responsible for Aquatics operations and the safety of the Aquatics Center. The Head Lifeguard/Aquatics Coordinator supervises pool activities. This includes providing feedback and supervision to all lifeguards, swim instructors, and other direct reports. The Head Lifeguard/Aquatics Coordinator will supervise administrative responsibilities for the Aquatics Center.  

Essential Position Responsibilities

• Provide overall direction and supervision of Aquatics Center operations, including programs, lessons, and services. Ensure the safety of members and guests at the pool. 
• Manage staff schedules.  
• Train and supervise lifeguards and swim instructors. Provide ongoing training and feedback to aquatics staff; ensure all staff are familiar with emergency protocols, rules and regulations of the pool, and positive customer service procedures. 
• Ensure the pool deck is always guarded, with adequate ratios of lifeguards to swimmers.  
• Oversee the operations of the pool including maintaining pool equipment, monitoring water chemistry, and keeping up-to-date records; coordinate with AJCC maintenance staff as needed. 
• Be on call if a situation arises at the Aquatics Center; administer CPR and First Aid when necessary. Know and train staff in the emergency procedures of the pool and the AJCC building. 
• Coordinate coverage for pool, including Camp, ECE, members, and the public – including special events and everyday programs and activities. 
• Coordinate coverage for pool rentals with AJCC Reservations and Rentals Manager. 
• Maintain inventory and records of First Aid equipment and supplies for AJCC building. 
• Lead by example. Provide exceptional customer service and maintain the highest quality of courtesy, friendliness, and service excellence for members, visitors, and other staff. 
• Able to fill in and perform regular duties as Lifeguard and Swim Instructor. 
• React to change productively; handle additional responsibilities and tasks as assigned. 

Behavioral Expectations

• Understand, support, and clearly communicate the organizational mission and values, ensuring everyone works toward the same goals. 
• Create a positive environment where communication, accountability, and trust are established. 
• Promote teamwork and respect, both internally between staff and in community-facing contexts with donors, volunteers, members, and other stakeholders.  
• React with a high degree of responsiveness to the needs and requests of others, internally and externally. Understand the impact of work on others. 
• Deal constructively with conflict and focus on the situation, issue, or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly, and actively promoting and gaining cooperation from others. 
• Clearly and accurately provide information in oral and written communications. 
• Consistently provide ideas, opinions, or information in an articulate, professional way. 
• Actively listen to others and demonstrate understanding of other points of view. 
• Willingness and ability to adjust to rapidly changing conditions or priorities. 
• Take the initiative to identify and act on problems, and lead by example. Consistently make decisions that resolve problems and act decisively when necessary. 

Requirements

Knowledge/Skills/Abilities

• Strong swimming skills 
• Knowledge of lifesaving equipment, lifesaving techniques, and aquatics programming 
• Ability to prioritize and remain organized while managing multiple details 
• Excellent Customer Service skills 
• Outstanding written and oral communication and interpersonal skills  
• Ability to work well and efficiently with lifeguards and instructors, and other staff. 
• Ability to enforce pool rules, regulations, maintain discipline, and exercise good judgement  
• Computer proficiency including Microsoft Word, Excel, and Outlook 

Qualifications

• Bachelor’s Degree (B.A.) preferred 
• Current American Red Cross Lifeguard, WSI, CPR, AED, and F