Senior Manager of Consultant Development & Training

Description

Scentsy is looking for a Senior Manager of Consultant Development & Training to to lead the development of field consultant leaders and assist in the conceptualization and creation of asynchronous training content.

What You'll Do:

• Partner with business leaders to create and facilitate sales and leadership development programs for a global field salesforce
• Determine specific learning and development objectives, deliverables, and change initiatives necessary to meet business objectives (performance, engagement, retention)
• Provide coaching, training, and motivation needed to help Consultants achieve personal and team goals
• Design and develop learning experiences and materials for live and asynchronous delivery
• Consult with the training team on the training roadmap and ensure delivery via proper venues and vehicles
• Research, locate, and work with training resources (including Subject Matter Experts)
• Leverage existing assets in the development of new live and asynchronous programs and content
• Stay abreast of social media trends and communications with the field to leverage insight for learning and development needs
• Revise/iterate existing content based on analytics
• Create strong relationships of respect and trust with leaders
• Assess leader needs based on ongoing business insights and analytics and develop learning and development strategies that focus on assessed needs
• Provide one-on-one coaching and training to leaders
• Serve as an internal expert on the compensation plan, incentive programs, tools, compliance, and reporting
• Manage multiple development programs and initiatives
• Train and mentor internal teams as a program/content lead
• Lead calls, trainings, and events with field leaders and Consultants
• Provide training to groups of Consultants
• Create program content, schedules, outlines, and assignments, including training and development events
• Assist with field communication plans to increase learning and development participation
• Actively monitor social media groups to support Consultant/home office interaction
• Evaluate the effectiveness of learning and development offerings based on Key Performance Indicators (KPIs)
• Support additional training programs
• Share learning and development plans and programs across geographies, as well as offer support to Country Managers as needed
• Present at corporate events
• Conduct train-the-trainer coaching
• Provide input and report on the state of the field to the Chief Consultant Development Officer, Director of Consultant Development, and Director of Consultant Training.
• Perform all other assigned tasks and requirements as needed

We're Looking For:

• Bachelor’s degree or equivalent experience
• 8+ years of training experience preferably in the direct selling industry
• Desire to break development and training molds and try innovative approaches
• Proven ability to produce learning and development programs on time and on budget and align those programs with a larger strategy
• Ability to manage individual workload while supporting the work of the team
• Ability to incorporate sound adult learning principles into curriculum
• Ability to present and speak effectively in front of large audiences
• Ability to develop and distribute relevant reports, dashboards, etc.
• Ability to balance and incorporate the value of qualitative and quantitative data
• Demonstrated ability to coach leaders to higher performance
• Working knowledge of rapid e-Learning software such as Adobe Captivate, Articulate Studio, Articulate Storyline, and/or Camtasia 
• Knowledge of Acrobat Professional, Photoshop, Flash, SnagIt, and InDesign, a plus