Store Manager

<div class="content-intro"><p><strong>Shop Around the Corner</strong> is an independent bookstore that was founded in 1926 in New York, NY. We have since grown to have stores across the United States and Europe. We believe in the power and longevity of the written word. And we believe that books influence thought. Through our carefully curated selection, we hope to create a space for our community to continue to learn and grow as readers.</p> <p> </p></div><div id="jdp-job-description-section"> <div class="jdp-job-description-card content-card"> <p><strong>The Store Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Co-Manager may also be responsible for one of the following categories: book, buyback, or media.</strong></p> <p><strong>Roles and Responsibilities</strong></p> <ul> <li>Maximizes profits and customer service by operating the store in adherence with all store policies and guidelines.</li> <li>Operates the store as the Manager On-Duty in accordance with the MOD Responsibilities Policy.</li> <li>Works with the Management team to achieve a grade of “B” or higher on each Store Appraisal Report.</li> <li>Maintains the physical security of the Second & Charles store they are assigned, and in doing so is a key-holding member of management.</li> <li>Ensure customer satisfaction on a day-to-day basis.</li> <li>Ensuring that all customers are greeted, invited back, and satisfied with their purchases.</li> <li>Customer complaints are handled to a satisfactory conclusion.</li> <li>Daily maintenance of category merchandising in all departments.</li> <li>Maintaining all aspects of the store’s operational requirements in order to ensure that exemplary customer service standards are achieved daily.</li> <li>Sales, payroll, inventory, merchandising and housekeeping functions at all times.</li> <li>Ensures consistent standards and training for determining book conditions and purchase prices.</li> <li>Reviews buying reports for all buyers to ensure compliance with Second & Charles policies and standards.</li> <li>Monitor process times for book buying. Ensure that process is operating most efficiently at all times.</li> <li>Supervise the following Associates/Departments to achieve maximum sales and profits:</li> <ul> <li>Intake</li> <li>POS</li> </ul> <li>Reviews transaction reporting for all intake associates to ensure acceptable credit/cash ratio.</li> <li>Reviews transaction reporting for all cashiers to monitor line item markdowns, voids, and compliance with Seco