Customer Service and Logistics Manager (M/F)

<h2> General information </h2> <h3> Organisation </h3> Limagrain Europe is a pure seed player company with solid agricultural roots. Under its LG, international brand, the company is developing innovative solutions based on a multi-crop offer through 20 subsidiaries. LG is one of the European seed leaders in maize, wheat, barley, oilseed rape and sunflower seeds available in more than 50 countries. <br/> <br/>Limagrain Europe is contributing to progress in Agriculture every day, by offering genetic and agronomic solutions that allow farmers to achieve better performance while meeting environmental challenges and societal expectations. <br/> <br/>Limagrain Europe is a Business Unit of Limagrain, an agricultural cooperative owned by French farmers and an international group, the fourth largest seed company worldwide. As a creator and producer of plant varieties, Limagrain distributes field seeds, vegetable seeds and agri-food products. <br/> <br/>For further information, visit us at: www.limagrain-europe.com <br/> <br/>   <h3> Reference </h3> 2024-10049   <h3> Location </h3> 075100 - Judetul Ilfov <h2>Position description</h2><h3> Employment Type </h3><p id="fldjobdescription_contract">Regular Full Time</p><h3> Function </h3><p id="fldjobdescription_primaryprofile">PRODUCTION &amp; OPERATIONS - SUPPLY-CHAIN</p><h3> Main Goal </h3> <p><p><em>We are seeking a dedicated and results-oriented Customer Service and Logistics Manager to ensure exceptional service for our clients. This position is vital for fostering collaboration across our Demand and Planning, Customer Service, and Sales teams.</em></p></p> <h3> Job description </h3> <p><p><strong>What You'll Do:</strong></p><ul><li>Lead a customer service team to maintain high standards of service and satisfaction.</li><li>Build strong relationships with customers, promptly addressing inquiries and resolving issues.</li><li>Oversee order fulfillment and ensure accurate processing of customer orders.</li><li>Collaborate with sales and procurement teams to efficiently meet customer demands.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Manage customer interactions, ensuring timely updates on orders and product availability.</li><li>Track customer contracts and ensure all terms and conditions are met.</li><li>Monitor customer feedback and implement improvements to enhance service quality.</li></ul><p> </p></p> <h3> Skills: what we expect of you </h3> <p><p><strong>What We're Looking For:</strong></p><ul><li>A Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.</li><li>5+ years of experience in customer service and logistics management.</li><li>Strong leadership, communication, and problem-solving skills, with a keen eye for detail.</li></ul></p> <h3> Your benefits and working environment </h3> <p><p><strong>Why Join Us?</strong></p><ul><li>Be part of a supportive team that values your contributions.</li><li>Play a key role in delivering excellent service to our customers.</li><li>Work in an environment where your efforts directly impact customer satisfaction.</li></ul><p><em>If you're ready to make a meaningful difference in our customer service experience, we want to hear from you!</em> 🌍</p></p> <h3> Company </h3><p id="fldoffer_customcodetablevalue2">LIMAGRAIN</p><h2>Position localization</h2><h3> Job location </h3><p id="fldlocation_location_geographicalareacollection">Europe, Romania</p><h3> Location </h3><p id="fldlocation_joblocation"> Drumul Gării Odăi, Otopeni 075100, Roumanie </p><h2>Candidate criteria</h2><h3> Minimum level of education required </h3><p id="fldapplicantcriteria_educationlevel">Bachelor's degree</p><h3> Minimum level of experience required </h3><p id="fldapplicantcriteria_experiencelevel">5 years or more</p><h3> Languages </h3><p id="fldapplicantcriteria_requiredlanguagecollection">English (3 - Professional)</p><h2>Requester</h2><h3> Position start date </h3><p id="fldorigin_beginningdate">24/10/2024</p>