Product Owner, II - Business Transformation Worker's Compensation

Description

As a member of the Agile team, the Product Owner II represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including line of business leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work.

 

Our program is a multi-year, flagship initiative driving business transformation within the Workers Compensation (WC) line of business, powered by modern technology and a product-centric mindset. At its core, it is about reimagining how we serve our customers—now and into the future—through a fully modernized platform that enables WC Claims to meet evolving expectations with agility and impact.

 

We’re looking for passionate and strategic Product Owners to lead two execution teams.  These roles are critical to shaping Evergreen’s success, translating complex technical concepts into meaningful business outcomes, and anticipating stakeholder needs to deliver value at every stage.

If you thrive in a space where transformation meets execution, and where leadership means driving clarity, collaboration, and customer-centric innovation—this is your opportunity to make a lasting impact.

 

The Product Owner II is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support.

 

• Contributes to the creation of product vision and alignment with strategic priorities with stakeholders.
• Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• With the squad/team, contributes towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity.
• Owns and maintains the product backlog and is accountable for its contents and prioritization.
• Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning.
• Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning.
• Participates in squad/team demos, retrospectives, and all other ceremonies.
• Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
• Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly.
• Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.
• Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders.
• May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
• Contributes to customer-driven design and usability testing.
• Ensures a well-positioned product through market & industry analysis.

 

***This position requires candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week***

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
• Able to depict and explain the importance of complex ideas, issues and de