Manager, Catalyst (Account Manager)

Golin Chicago is looking for a Manager, Catalyst to join our team! The ideal candidate is a project manager who loves social, has experience creating content and is comfortable working on a fast pace with a large, dynamic team. You get excited by internet culture and the latest social trends. You are curious and passionate about trying new things, have a distinct POV and have a keen eye for details.

 

Golin has been on a winning streak of recognition: PRWeek’s Best Place to Work, Provoke Media’s Global Agency of the Year, PRWeek’s Large Agency of the year and winning two Grand Prix at Cannes.  

 

Riding the wave of recognition and award-winning work, the Manager, Catalyst has an incredible opportunity to plan and manage the delivery of influencer risk assessments that helps promote and protect the brand in Chicago and keep Golin on top.  

 

It’s an exciting time for the agency to continue to deliver impactful earned work that builds brands and reputations, and we know other brands can benefit from the award-winning work we create. 

 

 

Ready to go all in with us?

 

What You’ll Do:

• Manage and support day-to-day team needs for one of the most sought-after teams in the agency
• Manage the day-to-day work of the Bridge, Golin’s real-time and relevance engine that offers trend analysis, media and consumer insights, and creative inspiration
• Responsible for planning and managing the delivery of influencer risk assessments, leading a team of researchers, upholding brand safety standards and quality assurance
• Provide basic client counsel on tactical matters with supervision and develop activity reports, weekly status update documents, and month-ahead plans
• Manage client expectations by effectively addressing needs in a timely manner
• Demonstrate a strong interest in how brands engage on platforms like Facebook, TikTok, Instagram/Threads, X, Pinterest, and YouTube
• Work effectively in a large team environment and collaborate with people of all job levels
• Develop timelines, budgets and staffing plans for all projects and ensure team adheres to them
• Assist with account finances and managing the team’s time

 

 

What You Have:

• Bachelor’s’ degree in marketing, PR/communications, business, or related field
• 3-5 years digital/social media experience
• Experience working within large integrated teams, with deep project management and client relations management knowledge.
• Understanding of the social media landscape, as well as paid and earned media
• Knowledge and understanding of Microsoft Office Suite (Excel, Word, Outlook etc.)
• Clear and concise writing and editing skills
• Quality and effective presentation skills
• A detail-oriented approach to your work
• Ability to collaborate and communicate effectively with internal and client teams at all levels
• Comfort and confidence in high-pressure, high-leverage situations and addressing sensitive subject matters
• A multi-tasker that thrives in a fast-paced environment
• A proactive self-starter who can manage up and down, with an eagerness to dive in and raise your hand for opportunities

 

 

Bonus Points For:

• Previous experience using Sprinklr and/or other social listening tools

 

Please note: This a hybrid role located in Chicago, IL. You will have an opportunity to collaborate in-person two to three days a week at our Chicago office while maintaining flexibility for remote work. 

 

About Us: 

 

Golin is a global public relations agency that helps companies create change that matters. Together, we discover powerful human truths that bind us, create with bravery and collaborate inclusively and obsessively. Golin’s 1700+ global employees operate across 50+ offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs. 

Golin is a progressive public relations agency designed to reach a profoundly diverse market. Inclusion is a core value for Golin, and we are focused on establishing a culture that is intentionally inclusive, potently diverse, and uncompromisingly equitable.   

 

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative integrated team model.  

 

We tend to Go All In, in everything we do. We’re especially committed to going all in for our people, with a comprehensive benefits and time o