Clinic Assistant

Position Details

• Schedule: Full-time (40 hours/week)
• Location: Woodbury Clinic
• Salary Range: Starting range $21.86 - $25.14/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance 
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Paid Leave and Disability
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

• Front Desk Responsibilities:
• Greet visitors and patients.
• Verify and update patient demographics and insurance information.
• Check in appointments for the clinic and endoscopy center.
• Collect co-pays and outstanding balances.
• Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
• Maintain confidentiality of patient information.
• Accurately enter patient information into electronic health records and practice management systems.
• Coordinate daily clinic schedules.
• Address patient and visitor inquiries.
• Manage the cash box.
• Ensure the lobby area is clean and welcoming.
• Clinic Responsibilities:
• Greet and escort patients.
• Interview patients to gather medical histories and take vital signs.
• Uphold patient privacy.
• Stock and clean exam rooms following clinic policies.
• Follow provider directives for care plans, discharge instructions, and the administration of injections or phlebotomy.
• Guide patients in the collection of stool or urine specimens.
• Process specimens following established protocols.
• Maintain inventory of medications and clinic supplies.
• Document in patient charts or the electronic medical record (EHR).
• Obtain necessary additional records and complete EHR reports as directed.
• Additional Duties:
• May be assigned other tasks as required.

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience: 

One of the following is required:

• Associates Degree with 1 year direct care experience
• Diploma or equivalent from an accredited Medical Assistant program
• Licensed Practical Nurse (LPN)
• Emergency Medical Technician (EMT)
• Certified Nursing Assistant (CNA) with 1 year direct care experience
• Bachelor’s Degree is preferred
• 1-2 years experience with an electronic medical record is preferred. Phlebotomy experience is preferred.

Certifications/Licenses: CPR certification is required. Ability to gain certification will be provided through MNGI, must be completed within 6 months of start date.

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Gastrointestinal system
• Medical Terminology
• Principles for providing compassionate care
• Word processing

Required Skills

• Compassionate Patient Care
• Active Listening
• Problem-Solving
• Prioritization
• Critical Thinking

Key Abilities

• Problem Solve
• Multi-task
• Prioritize and be detail oriented
• Work effectively as part of a team
• Use active listening skills
• Communicate effectively verbally and in writing
• Float to other locations to meet staffing needs

Physical Requirements: The physical requirements described here are represe